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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 2147 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,147 reviews
  • Rated 1 out of 5 stars

    I pad air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not sync or connect with internet and apple account.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problem receiving email

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emails showing up many hours late. Everything else is ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Use of stolen credit card for this purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this sale was completed with fraudulent use of my credit card. so not much I can say about product except that you have zero security and protection for such theft. Why nobody bother to verify identity of person picking up iPad?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing customer management

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive the order even though it was the delivery fault by FedEx and best buy and never got the resolution from both the companies. Never gonna avail the services of this company again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the ipad to watch videos and also sometimes use it as a second display for my macbook. The lightweight design makes it easy to carry around or hold for long periods. The sharp screen really stands out. Battery life is another big plus; it holds up all day without needing constant charging, which is super convenient. Overall, it’s a sleek, reliable device that’s great to use. Also, I got it on $100 discount from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is a fast tablet. Love the screen size and quality. Will last for years because the power of this tablet. Apple quality makes this a top performer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery performance is too bad not even running for 12hrs. Tried to reach tech team but no help as diagnostics is green.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air M2 (11-inch) – Power Meets Portability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inpatient 11-inch iPad Air M2 is a powerhouse in a sleek, lightweight design. With the M2 chip, it delivers excellent performance for multitasking, gaming, and creative work. The Liquid Retina display is stunning, and Apple Pencil support is seamless. It’s a fantastic balance of portability and power.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what it is, but this iPad is not as good as my old one,which was a 32gb regular iPad. Just not as good too me. Very dissatisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of "Attention To Detail"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, unfortunately, I had to return it for a full refund. The salesperson failed to give me the proper (cellular) version. Even after I explained my personal needs with him.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY CREDIT CARD STOLEN NOT REVIEWING THE ITE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My credit card was stolen and used to buy this. Please ask your stores to check ID on pickup items, on all credit cards

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Powerful machine with poor battery & heating issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned due to overheating and poor battery life of 4 to 5 hours max. Even went to apple store to get it checked, and they recommended to return it after they formatted the device and ran their diagnostics.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t received my iPad and was never given a return. I will never do this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My New iPad Air!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the iPad Mini 6 to the iPad Air, and I’m so glad I did! I mainly wanted a bigger screen, and it’s made a huge difference. I use the Freeform app a lot, and having more space to work with makes it so much easier to navigate. Reading and watching videos are way more enjoyable too—everything just feels more immersive. Despite the bigger size, it’s still super lightweight and easy to carry around. Overall, I’m really happy with the upgrade. If you’re thinking about switching to a larger iPad, I’d definitely recommend the iPad Air! Best Buy had the best price with trade-in so please check their trade-in program before you buy elsewhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad not charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is not charging. I will not buy any more apple items from Best buy. Customer service was no help. Over $600 and I'm stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ipad and i'm in love. It's huge, only 2 inches smaller than my 13" macbook. The purple color does look silver in certain lighting. It's pretty, sleek, and lighter than my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customers service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For store poor. The item is find. But greenville nc store rotten

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet, great price point, beautiful screen, great centered landscape camera now, 128GB base model, M2 processor, and iPadOS. What else could you want? Better get this one and be future proofed for the next 7-8 years than to get the cheapest iPad and not get updates in just a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's a good size for drawing. It works well. It works seamlessly with my other Apple devices. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this iPad so far. It is my first one, so I do not have anything to compare it to. However, it is very fast and sleek and I like it a lot. I bought mine open box, and that was definitely worth it.

    I would recommend this to a friend
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