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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 302 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the 11-inch iPad Air M2's speed, ease of use, and large, sharp screen. Many also highlight its lightweight design and excellent battery life, making it a convenient and portable device. The ample storage is frequently praised, while some users find the touchscreen responsiveness inconsistent depending on the surface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 302 reviews
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service at Best Buy. They were able to help me find exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Apple product, obsoletely perfect! Works great with the Magic Keyboard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SCAMMERS! Took My Money, Never Delivered, and Refu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars, I would. I purchased an iPad from Best Buy, but they NEVER delivered it. When I contacted them for a refund, they refused. After filing a police report (2025-114-001976 ), they suddenly called and promised to process the refund—only to backtrack and refuse again! It has now been two months, and I am still fighting to get my money back. This company has the worst customer service, deceptive practices, and zero accountability. They take your money and leave you with nothing. DO NOT trust Best Buy. They are thieves hiding behind a big brand name. Save yourself the stress and shop elsewhere!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    iPad - overall satisfied and Happy feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy for having this product. I love the display and performance is tremendous. Battery is awesome and thin &sleek. Price is affordable and overall I'll recommend this product for professional and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed

    Rated 5 out of 5 stars

    Powerful, lightweight, and extremely reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 11-inch iPad Air with the M2 chip back in January, and it has been incredibly useful since day one. It’s fast, smooth, and handles everything — from multitasking and note-taking to streaming and light editing — with ease. The display is stunning, the battery life is solid, and the M2 chip makes a noticeable difference in performance. It’s lightweight yet powerful, making it perfect for both work and entertainment. Definitely one of my best purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed

    Rated 5 out of 5 stars

    Happy w/ iPad Air 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Good battery life. Fast processor lets it move quickly. Beautiful clear screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and powerful product. runs beautifully, lasts all day, and is the perfect size to take anywhere you need it to go. great ipad for students but likely others in the workforce as well. compatible with my phone and headphones and the Apple Pencil makes this a great addition to my workspace.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Great ipad for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, fast, lightweight, and overall great it holds up pretty well with hard task and the apple ecosystem makes it even better. I use it for school and the pencil and Magic Keyboard for it makes it even better and its not a laptop replacement because its an ipad

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Screen size

    Rated 5 out of 5 stars

    Best ipad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad. Very fast, no issues with Bluetooth connectivity, excellent screen, not to heavy, long lasting battery life, just perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love my new iPad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new iPad. It's the perfect size, it's lightweight and is very portable. The battery life is great. Highly recommend getting My Best Buy Plus Membership as they will price adjust for up to 2 months and you get discounts on many items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my limited computer knowledge,easy to set up and use! Glad I got the 256 g! This iPad is much faster than my older one

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M2 chip makes this iPad much faster than it's predecessors. The display adds a nice touch too and the 256GB is more than enough!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    I LOVE IT!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im currently a college student working 2 jobs and always on the go. I have to say this iPad Air is super convenient if you’re having to do any tasks that require you to be online for. I can NOT complain about this product because it has everything I need while I’m able to carry with me on the go everywhere!! It’s super fast and I’m able to do multiple tasks on it at once. One of the best purchases I’ve made for myself and for my busy schedule I have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed

    Rated 5 out of 5 stars

    Apple - 11-inch iPad Air M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good performance, battery life, really good processor and affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad since the 2nd generation and man, what a difference. It's fast and beautiful. Easy to set up and lots of cool functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    The Best Value Apple Tablet to Date.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest generation iPad Air with the M2 chip is honestly more tablet than most people could ever need. The screen is fantastic, performance is off the charts, audio is great and build quality is excellent. I have used it with Lumafusion to edit 4k videos and it doesn’t hesitate. I’ve used it with the pencil pro to draw and it’s smooth and enjoyable. Battery life is excellent, too. It’s probably the best value proposition from Apple when it comes to tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Love this iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad has the perfect amount of storage space for my needs. Rapid response, light weight and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Apple tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, love it..!!, size, color and performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use straight to thw point and it works smoothly very much what i needed

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Thin, lightweight, fast--nice upgrade from 6th gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from an old 6th gen--so much faster, thinner, lighter weight; the fingerprint on the side is awkward--the old home button was easier (may just take some getting used to)

    I would recommend this to a friend
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