Customer Ratings & Reviews

I've been an android tablet and phone user for a decade. I bought the iPad Air because I needed access to some apps and pubs that were exclusive to Apple's walled garden. After a couple of months of experience I don't understand the Apple cult. I mean, it's good, but so are Samsung's. On certain functions, like handwriting-to-text (Apple's "Scribble" function), Samsung and Google GBoard are just much better. I was really surprised Apple's implementation of that was so weak. The app experience is o.k. I miss the absence of a "close all" function to shut down all my open apps. Battery performance is o.k., about 8 hours of use, comparable to other tablets. My major complaint with Apple generally--they make it hard for people who have to have a foot in both camps, like those who prefer Apple for a home device but have to use Windows at work (like about everyone who works for a large company or government). Apple Notes, for example, may be a great product on the iPad but it's not cross-platform so I can't really use it. Overall, I'm less than impressed. My professional artist daughter, however, loves hers for the art app she uses, so there's that. But I would not recommend this item for someone not already invested in Apple's ecosystem.

Great purchase. Use it all the time and no issues.

I have enjoyed my new IPad. Love it during vacation.

The iPad is a big step up from my old one! The Customer Service was the best! Matthew was a great help and knew all about Apple products. He has helped us before too buy appliances.

Excellent for school use and great size as well for convenience.

This is my wife's 3rd iPad, and replaces a 6 year old unit. The slightly larger size really isn't noticeable, but doesn't hurt. The various improvements are nice! This should provide her years of good use and service!

I like mi ipad 100 % recomendable i use for everything

Was quick to get to me and I’ve been using it daily to read, for games. Not heavy at all and love the purple color.

Wasn’t sure I needed an iPad- but, it has been one of the best purchases I have made lately!! It sure beats carrying around my laptop!!

My partner love the gift. He use it for work and taking class. If he review the equipment I think he gave 5 stars.

We love our iPad air, we bought it so we could use it as a drawing tablet and it makes art so much more accessible.

Great IPad Air, newest version bought to replace an older IPad that would not even accept updates any longer. It seems Apple sets a shelf life on their products, I guess much like Microsoft and their updates after a period of time. Overall, happy with the purchase, nice new snappy IPad with new functions. My only regret, the 11" screen is nice, however the 13" would have been a nice addition.

Absolutely obsessed with my iPad! The only downsize is that I feel like the battery dies pretty fast but nothing too crazy. It's helped me immensely with work and planning my days, especially with the pen which is a must have. I also love getting ready in the morning while watching my favorite shows on it.

Great device. Got this as an upgrade to my old iPad mini. This is the perfect size and the specs are awesome. Great value for the price.

I bought this iPad for my daughter for Christmas because all of the android tablet burn out and I was very satisfied with it!

Big device for big entertainment media this is great for video’s, movies and shows

I love my iPad soo much it’s perfect for drawing and reading, and it’s nice to bring along on roadtrips.

I had a wonderful experience at Best Buy store 219 when I purchased a new iPad for my 15 year old daughter. Customer service was friendly knowledgeable and quick to resolve my issue.

The college kid uses this MORE than he uses his laptop! So glad we bought him a laptop faster than some cars and with more capacity than a storage locker.

Great purchase for the IPad Air from Best Buy. Excellent price and customer service. It’s a great tool for me at work in the field. Thank you. Matt S.