Customer Ratings & Reviews

I am very happy with my purchase of the iPad Air for the use I give it is enough

Awesome tablet i would recommend this tablet for every young adult

Love my new iPad it’s exactly what I am looking for to do my school work.

Unfortunately it didn't come with charger. I do understand it was open box but they wouldn't send another charger and wanted me to send it back after I entered all my info on it. Oh well. I guess. I've ordered before but will not recommend open box crap. And yes it was included with purchase, just an empty spot under ipad

I like the product, it's flexible to use and I like the color.

Excellent for school graphics and practical to carrier

Needs more time to evaluate the product. will follow up..

Everything is good, but the box is kind of slightly damage.

The apple m2 and keyboard did not match therefor I had to return them both.

Good for using Only issue is with battery life and iPad thin

Had some issue with getting help, waited 15mins but can’t go wrong with getting it at best buy

Looks great and a great product for the college going guys

It’s all about the sale the salespeople will tell you what you want to hear and blow smoke up your rear with Behave no problem with the product

Battery does not hold charge very long. With today’s technology they could do better

This product is great, just wasn’t what i was truly looking for

Figured out that apple Ipad air doesnt have a specific instagram app instead, they use iphone instagram app and you can zoom it in, plus I expected to have a better screen but then i figured my samsung s9 fe had a better brightness and almost same quality of ipad air, disapointmnet

This review is for the purchase of Apple 11-inch ipad air. Item came open- The original packaging was ripped open and Ipad packaging was partially open. Extremely disappointed that Best Buy would deliver an expensive product in such condition. I chatted with two customer service representatives and talked on phone with one representative and no one seemed to take responsibility for it. As it was a late holiday gift for a family member, i decided to keep the Ipad but thoroughly disappointed and frustrated with Best Buy and the whole experience.

Not able to work with it as I thought. Not working for me.

Thought I could save a few bucks buying the refurbished product that Best Buy claimed to be in like new condition. Outside looks good but the I-pad will shut down on its own periodically. We have tried all the updates and software fixes that were available and they couldn't stop it from turning off expectantly. I suspect that's why this I-Pad was returned the first time. I would like a reply from Best Buy as we spent too much time trying to fix the problem and now it tells me it is too late to return the item.

Needed to update my iPad since Apple stopped providing security updates for it. Very disappointed in the new iPad Air M2. I knew that there was no headphone jack or home button. But I didn't realize how poor the replacements were implemented. What was done with a single button push now takes one, two or three swipes. Overall it has lost the Apple feel. It's awkward to hold, things don't always work, etc. I feel like I'm using a Android product.