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Customer reviews

Rating 4.9 out of 5 stars with 4145 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 4,145 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great Apple iPad TERRIBLE Best Buy experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is great. Unfortunately the Best Buy store clerk gave and sold me the wrong pen to go with this iPad which caused A LOT of issues while trying to set up the new pair. The biggest issue I have is that this iPad was purchased for a USMA cadet (in store at Best Buy even though I should’ve bought directly through Apple but needed it sooner) whom can NOT leave campus to return the wrong item we were sold. I live MANY states away!! Clearly the store’s fault as I had NO control over which apple pen to purchase since customers don’t have access to locked cabinets. Needless to say I ordered the correct pen (reluctantly) from Best Buy online to be delivered to USMA and my cadet is able to use the new iPad as intended to take notes in classes. NOW I’m tasked with having my cadet mail me the pen (which is an ordeal for cadets) so that I can return the pen to a physical store as I’m not allowed to mail it in for a return. Spent 53 minutes on and with Best Buy customer service people to no avail! Again, Best Buy store mistake NOW my ordeal to get my $135 refund from them - due to their store clerks mistake - while jumping through hoops along the way!!! Thanks a lot for your help and customer service!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air 11”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand, excellent customer service, excellent store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of ordering and pickup. Product was exactly as expexted and Im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Like being able to get Apple products same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user on Apple product. I am very impressed but still transitioning from android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A graduation gift for my son. It was perfect. The smile on his face was confirmation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer service and very happy with my new IPad……

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good gift that can last and help with a lot things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPad Air M3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love everything about this new iPad. So easy to set up and start. Everything you need comes in the box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I expected a little more from this product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes many things easier for me, although it still needs to improve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helps me stay organized and is great for taking notes and my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service!! Best advice given by the employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insuperable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increíble la rapidez y con la nueva interfaz ya no uso mi laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for note taking, reading, and sync with iOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my 1st ipad ever - wish I can buy it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy boy helped me with purchase. I think name is ethan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the new mainly for more storage, it seems to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working for what I got it from, taking notes and planning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for digital art paired with the Apple pen. Good applications with lots to fiddle with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s was so exciting it’s was for a surprise i appreciate best buy for help get the best gift.

    I would recommend this to a friend