Customer Ratings & Reviews

this is a great ipad to use for anything you put to it

iPad looks good, feels light weight and holds the pencil pro very good. Battery life is very short. Loses 50% within one hour of reading articles.

Very good iPad for kids battery don’t last long but for kids is good

It is just ok, settings are some time difficult to deal with.

The box of the item was dusty and dirty a little, but the customer service was good

Aweosme ipad for my daughter. She was really happy for it

great purchase, smooth delivery, happy with the purchase

good to use for most complicated tasks. best for gaming

the product is exactly as expected. but the in store experience of this best buy is really awful honestly. for this particular experience i waited for almost 45 minutes waiting for an associate to unlock the case that had the smart folio i needed for the ipad i just purchased. which is insane, why does only one employee have the correct key to unlock a product that im sure sells multiple times a day? in general, this store has just been going down hill for years. takes forever to get someone to help you, all the “demo” units that are out are broken(other than the apple section, because apple would never allow that to happen). if there was a better in person shopping option in town for electronics i would not ever step foot in this store again. just a really bad experience and none of the employees i have intersected with seem to care. chattanooga is a growing city, you’d think that a company as big as best buy would like to have a strong presence but again its a last resort option for me to step in this store. i go in best buy’s in other cities while traveling and they’re beautiful and well stocked and have all the new and exciting electronics out for people to experience and this one is nowhere near that. do better

Meets expectations. I Will recommend this product.

This was an open box item listed as “Excellent.” Was delivered after promised time and I needed to buy elsewhere as it was needed at a specific time. I took the item to BB for return unopened but noticed, as it was being unpacked, the charger and cord was missing. How is that excellent? Not what I’ve seen in the past from Best Buy.

Gostei bastante, tem atendido bem as minhas necessidades diárias

Like the speed and sharpness of the images. Overall easy to use.

Does what it needs too. Camera not that great could be better.

The ipad is fine but I had to buy it elsewhere. The Best Buy delivery system is absurd. My delivery was cancelled by the local drive and I was unable to reach anyone at the delivery service and after hours on the phone a Best Buy rep finally told my I'd just have to buy it again and trust they would eventually cancel and refund the original order. No confirmation, no way to ensure it would actually get refunded, completely ridiculous. Also you can get it cheaper elsewhere. I'd give stars if that was an option.

ITS OKAY BUT NOT WORTH THE PRICE MAYBE ITS BETTER THE 11 GENERATION

Excellent screen. Super easy coordinated set up, and flawless.

Good but expensive ipad air. I use it over 2 months .

The battery runs down fast. I am sad. I thought it would be better.

Good performance. I bought it to replace an laptop