Customer Ratings & Reviews

Very happy with my new iPad it’s much faster than my old one and the agent provided great customer service

Very user and eye friendly and comfortable to work on ipad Air M3.

I did not know that I would like this iPad as much as I do! It’s a game changer for me! Powerful, versatile, and the battery life is awesome!!

iPad is great. Unfortunately the Best Buy store clerk gave and sold me the wrong pen to go with this iPad which caused A LOT of issues while trying to set up the new pair. The biggest issue I have is that this iPad was purchased for a USMA cadet (in store at Best Buy even though I should’ve bought directly through Apple but needed it sooner) whom can NOT leave campus to return the wrong item we were sold. I live MANY states away!! Clearly the store’s fault as I had NO control over which apple pen to purchase since customers don’t have access to locked cabinets. Needless to say I ordered the correct pen (reluctantly) from Best Buy online to be delivered to USMA and my cadet is able to use the new iPad as intended to take notes in classes. NOW I’m tasked with having my cadet mail me the pen (which is an ordeal for cadets) so that I can return the pen to a physical store as I’m not allowed to mail it in for a return. Spent 53 minutes on and with Best Buy customer service people to no avail! Again, Best Buy store mistake NOW my ordeal to get my $135 refund from them - due to their store clerks mistake - while jumping through hoops along the way!!! Thanks a lot for your help and customer service!!!!!

AirPad is great! Super fast, great resolution! Good purchase

I recently buy an IPad and I love it. I was looking for something else but this tablet convinced me to buy it

It's does what we need it to do but it does die rather quickly even with us adjust some settings.

Excellent customer service by best buy and the best up to date IPad by Apple

This IPad is awesome. Great graphics, great sound and simple to use.

This is perfect.. it is more than i expected.. i am happy i bought this model.

My family loves the IPad! What an amazing gift! My kids love to build their Smurf Village on the IPad.

was given to my granddaughter as a bgift/have not received a call to state that anything was wrong with it

Had issues setting it up when transferring from old ipad and this wasnt my first time doing this either. And its very slow loading and refresh rate also didnt meet my expectations. Couldnt get FaceTime to work for me and when it finally work my husband had trouble hearing me. I was better off keeping my 2022 version Ipad air model..The only good things about is i now have 128 gb and its updated with the latest OS

good product and very good personalized attention in the store

iPad is amazing. My granddaughter is thrilled! She will be using it in college!

My girlfriend loved it. She mainly uses it for Netflix and music. Does everything she needs. The color as well was a nice touch

Fast processor, light weight and has a beautiful screen.

My wife loves it. She had the MacBook Air and she says it’s the exact same. Little less in price and same performance.

Great product. Great price. Excellent customer service.

I’m very pleased with my purchase at Best Buy. This device far exceeded my needs. Thank you.