Customer Ratings & Reviews

The best tablet I have ever purchased it helps me with my daily needs I make tshirts so this helps me to draw my designs

Great customer service and excellent product and always a great shopping experience

Excellent decision, and it arrived early. The website was easy to reach through

Love our Apple products. This replaces a 10 year old iPad.

The best ipad i have bought. Crisp colors...wonderful graphics. Meets my expectations.

Product is very good. Sales experience was wretched. We explained to the Sale Rep Named "Bingo" we wanted a cell ready iPad. Unbeknownst to us, he sold us a Wi-Fi only unit. We found out about the switch only when we tried to add the ipad to our cell plan. Returned to Best Buy ( a 240mile round trip) only to be told our only option was to fork over another $300 to get what we wanted. We could not afford the additional $. Would not have bought if the Sales rep had been straight with us.

Beautiful, faster love the I can use the pencil pro and draw anything.

good product and very good personalized attention in the store

Just as expected. Bought an open box and quality as just as like new

Love my new ipad - easy set up, graphics phenomenal, ease of use

Can't go wrong with Apple. Very practical business tool.

iPad is great. Unfortunately the Best Buy store clerk gave and sold me the wrong pen to go with this iPad which caused A LOT of issues while trying to set up the new pair. The biggest issue I have is that this iPad was purchased for a USMA cadet (in store at Best Buy even though I should’ve bought directly through Apple but needed it sooner) whom can NOT leave campus to return the wrong item we were sold. I live MANY states away!! Clearly the store’s fault as I had NO control over which apple pen to purchase since customers don’t have access to locked cabinets. Needless to say I ordered the correct pen (reluctantly) from Best Buy online to be delivered to USMA and my cadet is able to use the new iPad as intended to take notes in classes. NOW I’m tasked with having my cadet mail me the pen (which is an ordeal for cadets) so that I can return the pen to a physical store as I’m not allowed to mail it in for a return. Spent 53 minutes on and with Best Buy customer service people to no avail! Again, Best Buy store mistake NOW my ordeal to get my $135 refund from them - due to their store clerks mistake - while jumping through hoops along the way!!! Thanks a lot for your help and customer service!!!!!

Bought this for my wife’s birthday. She is thrilled. It is so much better than her old iPad that had a failing battery.

I love my iPad. The only reason I traded my old iPad in was I needed more memory

I just got the new mainly for more storage, it seems to work well.

Online purchase and pick up were executed smoothly.

Excellent brand, excellent customer service, excellent store

As expected. Like being able to get Apple products same day.

all good so far. It was a gift. Easy to set up and use. I dont have anything else to say. It was a replacement.

Exceptional customer service and very happy with my new IPad……