Customer Ratings & Reviews

Best thing i every bought super durable and good for it lts price

Excellent advice and explanation of options. Great service

Excellent service , very good and very good Excellent

I love my new iPad. It’s so convenient to use. But please make sure to check around it’s pretty pricey.

I have an older model and love it. This is for a birthday gift to my sister!!!

I picked up the new iPad Air with the M3 chip and it has been one of the smoothest Apple devices I’ve used. The speed is noticeable right away. Apps open instantly, multitasking feels effortless, and even heavier apps like photo editing or drawing run without any lag. It genuinely feels like a mini laptop when I need it to, but still has the convenience of a tablet. The size is perfect. Eleven inches is big enough to watch videos, read, or work comfortably, but still light enough to hold for long periods. The design is thin and feels premium, and the blue color looks even better in person. The screen is sharp and bright, and everything looks clean and smooth on it. Battery life has been impressive. I’ve used it for streaming, emails, notes, and browsing throughout the day and still had plenty of charge left at night. It easily keeps up with a full day of mixed use. I also like how well it works with the rest of my Apple devices. AirDrop, iCloud, Messages, everything syncs instantly. It makes switching between my phone, laptop, and this iPad really easy. The 128GB is enough for my needs since most of what I do is cloud based, but the performance alone makes this model feel like a big upgrade from older iPad versions. Overall, the M3 chip makes this iPad Air feel incredibly fast and reliable. It’s lightweight, powerful, and convenient for both productivity and entertainment. If you want something that does a little bit of everything without going all the way up to the Pro line, this is definitely the one to get.

The product itself works as expected, but my experience with the price match process was extremely disappointing. I noticed a $100 price drop just a week after purchase and submitted a request using the online price match feature. I only received a partial credit of $17.50 ($18.61 with tax), and the remainder never showed up. I contacted customer service multiple times. Initially, they acknowledged the issue and said it would be resolved in a few days—nothing happened. Weeks later, I was given a case number and told to expect confirmation within 24 hours—again, nothing. When I called back, they claimed there was no record of the case and told me they wouldn't be taking any further action. Because of this experience, I’ll be considering other retailers for future purchases whenever possible.

Wonderful customer service only enhanced the sale price.

Birthday present for son. Supports his college needs

I had it for about 3 weeks 2 day & Didn’t disappointed very reliable .

Great price and good value for my trade in. Highly recommended

Amazing device, my wife loves it. We have been using it daily.

Came quickly to my home. Very happy with product price and promptness

Bought this for self and daughter took it. Darn she is happy that’s what matters

The product is good and bestbuy is very comfort to buy online and in store.

Great service and I loved it and thank you for working with me

Great product l, reasonable price and highly usable functions!

The ipad is fine but I had to buy it elsewhere. The Best Buy delivery system is absurd. My delivery was cancelled by the local drive and I was unable to reach anyone at the delivery service and after hours on the phone a Best Buy rep finally told my I'd just have to buy it again and trust they would eventually cancel and refund the original order. No confirmation, no way to ensure it would actually get refunded, completely ridiculous. Also you can get it cheaper elsewhere. I'd give stars if that was an option.

I’ve always wanted a durable Ipad. Love to use for notes as well.

Delivers as promised. I am a long time iPad fan .. on my 5th one now