Customer Ratings & Reviews

Love it! My daughter keeps taking it from me! Now she wants one.

Online purchase and pick up were executed smoothly.

My mom loved it! The iPad is very nice with good quality and easy to use.

This was a great purchase and it is a great device and everyone at the Best Buy was very helpful.

Great service and explanation on options by Natalie

Best thing i every bought super durable and good for it lts price

Excellent advice and explanation of options. Great service

I love my new iPad. It’s so convenient to use. But please make sure to check around it’s pretty pricey.

Excellent service , very good and very good Excellent

Product is very good. Sales experience was wretched. We explained to the Sale Rep Named "Bingo" we wanted a cell ready iPad. Unbeknownst to us, he sold us a Wi-Fi only unit. We found out about the switch only when we tried to add the ipad to our cell plan. Returned to Best Buy ( a 240mile round trip) only to be told our only option was to fork over another $300 to get what we wanted. We could not afford the additional $. Would not have bought if the Sales rep had been straight with us.

I have an older model and love it. This is for a birthday gift to my sister!!!

Wonderful customer service only enhanced the sale price.

The product itself works as expected, but my experience with the price match process was extremely disappointing. I noticed a $100 price drop just a week after purchase and submitted a request using the online price match feature. I only received a partial credit of $17.50 ($18.61 with tax), and the remainder never showed up. I contacted customer service multiple times. Initially, they acknowledged the issue and said it would be resolved in a few days—nothing happened. Weeks later, I was given a case number and told to expect confirmation within 24 hours—again, nothing. When I called back, they claimed there was no record of the case and told me they wouldn't be taking any further action. Because of this experience, I’ll be considering other retailers for future purchases whenever possible.

I had it for about 3 weeks 2 day & Didn’t disappointed very reliable .

Birthday present for son. Supports his college needs

I picked up the new iPad Air with the M3 chip and it has been one of the smoothest Apple devices I’ve used. The speed is noticeable right away. Apps open instantly, multitasking feels effortless, and even heavier apps like photo editing or drawing run without any lag. It genuinely feels like a mini laptop when I need it to, but still has the convenience of a tablet. The size is perfect. Eleven inches is big enough to watch videos, read, or work comfortably, but still light enough to hold for long periods. The design is thin and feels premium, and the blue color looks even better in person. The screen is sharp and bright, and everything looks clean and smooth on it. Battery life has been impressive. I’ve used it for streaming, emails, notes, and browsing throughout the day and still had plenty of charge left at night. It easily keeps up with a full day of mixed use. I also like how well it works with the rest of my Apple devices. AirDrop, iCloud, Messages, everything syncs instantly. It makes switching between my phone, laptop, and this iPad really easy. The 128GB is enough for my needs since most of what I do is cloud based, but the performance alone makes this model feel like a big upgrade from older iPad versions. Overall, the M3 chip makes this iPad Air feel incredibly fast and reliable. It’s lightweight, powerful, and convenient for both productivity and entertainment. If you want something that does a little bit of everything without going all the way up to the Pro line, this is definitely the one to get.

Great price and good value for my trade in. Highly recommended

Amazing device, my wife loves it. We have been using it daily.

Came quickly to my home. Very happy with product price and promptness

Bought this for self and daughter took it. Darn she is happy that’s what matters