Customer Ratings & Reviews

There are a few negative differences between the AIR vs PRO models that I was told “really no differences.” However PRICE is the positive. Overall, love the apple IPADS and will continue to buy from BEST BUY for them!

Love the updated camera - great purchase - very durable

The product itself works as expected, but my experience with the price match process was extremely disappointing. I noticed a $100 price drop just a week after purchase and submitted a request using the online price match feature. I only received a partial credit of $17.50 ($18.61 with tax), and the remainder never showed up. I contacted customer service multiple times. Initially, they acknowledged the issue and said it would be resolved in a few days—nothing happened. Weeks later, I was given a case number and told to expect confirmation within 24 hours—again, nothing. When I called back, they claimed there was no record of the case and told me they wouldn't be taking any further action. Because of this experience, I’ll be considering other retailers for future purchases whenever possible.

Great iPad for my daughter she enjoys playing with it

Was shipped quickly for a gift and easy set up to personalize.

it has been easy to operate and get all my apps that i like to use.

I went to Best Buy because they were $100 cheaper, but when I eventually went they upped their prices. Other than that my iPad was in good condition, it was just a little annoying.

Great they have it in stock and at lower price and fast service

The iPad a16 is a far better deal as this version is overpriced and doesn’t really outperform. You are paying for the “M” chip and Apple AI only.

I’m enjoying learning what my iPad can do. I love it!

Just what I ordered. Should be a way to recyle things when they break.

I don't like the way best buy has you jump through hoops to get a reduction in price by waiting for email coupons then coming back to redeem them

Love this iPad Air. This is my 3rd IPad. Very dependable.

Like it. Good size to hold and not heavy. Colors look good.

Needs Face ID due to too many apps that require passwords to maintain.

i got it for recording on garageband. its actually worse than my 3GB RAM 2019 ipad. usbc doesnt provide enough power for audio interfaces reliably, would do a TON of research before purchasing if recording in logic or garageband. if you dont youll start spending a lot of extra money just to get it to work like the old version.

Team provided all the help we required including setup.

Wonderful gift for the right person she loves it was mesmerized for hours

Just buy the pro with 16gb of ram not 12gb, you will have buyers remorse

Salesman did a great job helping with our purchase.