Customer Ratings & Reviews

I’m enjoying learning what my iPad can do. I love it!

My first iPad. So far so good! It loads a bit slowly, it was not finding nearby bluetooth devices.

Team provided all the help we required including setup.

Everything I need between work, school, and relaxing.

Service was good and support while delivery.As per requirement they change the time.

I replaced my older iPad, although it took me a few days to adjust to the new features, I’m happy with my purchase.

Good price great service employees at store insured great customer service and were very knowledgeable on product

Tablet loses charge faster than I expected. My prior tablet held charge just as well.

Don’t pay the extra money for this IPad. AI is invasive and annoying- absolutely not worth it to me

2 stars for apple technology, if i can place a negative stars for customer service i would do my order first was lost then i called to alert Best Buy CS I didn’t receive my order yet didn’t work then i have to call again although im a total member customer meaning I pay a membership fee, never to mention the hassle to get a rep to answer calls go over the story over and over, get to a supervisor with shallw information can not make a decision finally end with nothing my action shows in this review as well as I'll take my business somewhere else where customer service is a priority

Thus is my first time using an ipad. Was not informed before purchasing that this ipad operates by wifi not wireless.

A great purchase for what I needed - a standalone device for my small business needs.

Everything was fine but the box was a little dirty.

Purchased for my son to use in college. He loves it

Nice, but do NOT use it with Verizon. They are the worst company to active phones or anything with. They will lie to you and hang up on you, even the supervisors. Avoid at all costs!!!!!!!!!!

I think I will like it once I figure it out. It is just enough different from previous IPad that navigating it has made it difficult. A bit more introduction would have been a tremendous help, especially for one who has limited experience.

The IPad we bought is great. It’s working well. The service we got at BB was very inadequate. The service trying to buy the item was poor. We stood around waiting for long periods of time only to be told to order it on line. When we finally got the item,we bought Apple care to help with the transition and was told to come back 7 hours later. The product is a good product. I will look elsewhere next time.

Haven’t played with it enough to give it a better rating. So far I’m good

good product, however I would never use Best Buy Geek Squad. They had our MacBook Air for over 5 weeks and returned it after losing it still broken. We actually had to buy the iPad because Best Buy had the MacBook Air for so long and my Daughter needed something for college. You can't actually talk to a Best By representee that's in store your call is routed to a call center that can't help you.

Apple pencil didn't work very heavy and clumsy and have to press hard to get it to do anything. Nope