Customer Ratings & Reviews

It is a good product overall except for the batteries, they dont last

I’m enjoying learning what my iPad can do. I love it!

Team provided all the help we required including setup.

Everything I need between work, school, and relaxing.

My first iPad. So far so good! It loads a bit slowly, it was not finding nearby bluetooth devices.

Service was good and support while delivery.As per requirement they change the time.

I replaced my older iPad, although it took me a few days to adjust to the new features, I’m happy with my purchase.

Good price great service employees at store insured great customer service and were very knowledgeable on product

Tablet loses charge faster than I expected. My prior tablet held charge just as well.

A great purchase for what I needed - a standalone device for my small business needs.

2 stars for apple technology, if i can place a negative stars for customer service i would do my order first was lost then i called to alert Best Buy CS I didn’t receive my order yet didn’t work then i have to call again although im a total member customer meaning I pay a membership fee, never to mention the hassle to get a rep to answer calls go over the story over and over, get to a supervisor with shallw information can not make a decision finally end with nothing my action shows in this review as well as I'll take my business somewhere else where customer service is a priority

Don’t pay the extra money for this IPad. AI is invasive and annoying- absolutely not worth it to me

Everything was fine but the box was a little dirty.

Thus is my first time using an ipad. Was not informed before purchasing that this ipad operates by wifi not wireless.

Visited my local Best Buy to purchase a tablet to record volleyball games for Hudl. I know nothing about electronics so told the employee what I needed it for and this is what he recommended and sold me. Found out after that this is the ONLY Apple tablet NOT recommended for HUDL and have had nothing but issues using it for this purpose. $800 wasted so do not purchas for HUDL purposes and further….do NOT rely on employees to recommend products

I think I will like it once I figure it out. It is just enough different from previous IPad that navigating it has made it difficult. A bit more introduction would have been a tremendous help, especially for one who has limited experience.

Nice, but do NOT use it with Verizon. They are the worst company to active phones or anything with. They will lie to you and hang up on you, even the supervisors. Avoid at all costs!!!!!!!!!!

I was happy to upgrade my ipad however, very disappointed in the battery life of this. I will be returning this ipad.

The IPad we bought is great. It’s working well. The service we got at BB was very inadequate. The service trying to buy the item was poor. We stood around waiting for long periods of time only to be told to order it on line. When we finally got the item,we bought Apple care to help with the transition and was told to come back 7 hours later. The product is a good product. I will look elsewhere next time.

Haven’t played with it enough to give it a better rating. So far I’m good