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Customer Ratings & Reviews

$665.00
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The comparable value is $699.00

Customer reviews

Rating 4.9 out of 5 stars with 4353 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, speed, and impressive battery life. They also appreciate its portability, perfect size, lightweight design, and great screen quality. However, some users noted minor drawbacks such as the lack of a high refresh rate, phone capability, or facial recognition, and occasional issues with heat dissipation or Touch ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,353 reviews
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound quality. It does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 11inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet I have ever purchased it helps me with my daily needs I make tshirts so this helps me to draw my designs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase of IPad Air. Best Buy clerk was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Air is fabulous Apple product and function very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple pen needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to change and delete screens using a stylus. Apparently the apple pen is necessary to make it work correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift that works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife and she loves it. It was easy to set up, automatically connecting there phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, Greater price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and the price was great. Enjoyed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad use it daily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and picked it up an Hour later it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, sales staff is very helpful and knows the technical details of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy birthday to my wife!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife’s birthday. She is thrilled. It is so much better than her old iPad that had a failing battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPad for the price! With great features and ideal for musicians in a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, good buy.I think it's a good place to buy many products like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and offers great features. First time owning a IPad and enjoying the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful to use for college

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my iPad so much when taking notes and studying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Good Product, Poor Customer Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works as expected, but my experience with the price match process was extremely disappointing. I noticed a $100 price drop just a week after purchase and submitted a request using the online price match feature. I only received a partial credit of $17.50 ($18.61 with tax), and the remainder never showed up. I contacted customer service multiple times. Initially, they acknowledged the issue and said it would be resolved in a few days—nothing happened. Weeks later, I was given a case number and told to expect confirmation within 24 hours—again, nothing. When I called back, they claimed there was no record of the case and told me they wouldn't be taking any further action. Because of this experience, I’ll be considering other retailers for future purchases whenever possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for granddaughter and she loves it thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, good products in Best Buy. Always love to shop in Best Buy since 7 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granson for school. He is very pleased with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my iPad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just need to know how to turn if off. Everything else is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience purchasing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service buying iPad. Knowledgeable salesman.

    I would recommend this to a friend