Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$665.00
Save $34
The comparable value is $699.00

Customer reviews

Rating 4.9 out of 5 stars with 4355 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, speed, and impressive battery life. They also appreciate its portability, perfect size, lightweight design, and great screen quality. However, some users noted minor drawbacks such as the lack of a high refresh rate, phone capability, or facial recognition, and occasional issues with heat dissipation or Touch ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,359 reviews
  • Rated 5 out of 5 stars

    Great for note taking, reading, and sync with iOS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my 1st ipad ever - wish I can buy it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to use for most complicated tasks. best for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service!! Best advice given by the employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Daughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for self and daughter took it. Darn she is happy that’s what matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for about 3 weeks 2 day & Didn’t disappointed very reliable .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great Apple iPad TERRIBLE Best Buy experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is great. Unfortunately the Best Buy store clerk gave and sold me the wrong pen to go with this iPad which caused A LOT of issues while trying to set up the new pair. The biggest issue I have is that this iPad was purchased for a USMA cadet (in store at Best Buy even though I should’ve bought directly through Apple but needed it sooner) whom can NOT leave campus to return the wrong item we were sold. I live MANY states away!! Clearly the store’s fault as I had NO control over which apple pen to purchase since customers don’t have access to locked cabinets. Needless to say I ordered the correct pen (reluctantly) from Best Buy online to be delivered to USMA and my cadet is able to use the new iPad as intended to take notes in classes. NOW I’m tasked with having my cadet mail me the pen (which is an ordeal for cadets) so that I can return the pen to a physical store as I’m not allowed to mail it in for a return. Spent 53 minutes on and with Best Buy customer service people to no avail! Again, Best Buy store mistake NOW my ordeal to get my $135 refund from them - due to their store clerks mistake - while jumping through hoops along the way!!! Thanks a lot for your help and customer service!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Advice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent advice and explanation of options. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and bestbuy is very comfort to buy online and in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly to my home. Very happy with product price and promptness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good , just what I wanted it for to keep my active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , very good and very good Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and explanation on options by Natalie

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Research

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more memory space, and the fact that I am not a Technology genius I didn’t realize more space was needed than what I purchased, but it was a goodbye anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good value for my trade in. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't miss the offer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, my wife loves it. We have been using it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy it again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service only enhanced the sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let´s hope this one endures my last iPad. Best Buy service: a little complicated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, fast shipping. ipad was in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for son. Supports his college needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple have tablets licked!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers as promised. I am a long time iPad fan .. on my 5th one now

    I would recommend this to a friend