Customer Ratings & Reviews

I was happy to upgrade my ipad however, very disappointed in the battery life of this. I will be returning this ipad.

I purchased this IPad for $599. I picked up the IPad 4/17. Bestbuy then put it on sale for $499 so I contacted Bestbuy 5/3 to get a price adjustment. They said I’m 1 day outside the window and they cannot honor the price adjustment. I have been a long time customer of Bestbuy. I will be deleting my app. Cutting up my credit card and will never purchase anything from them and tell everyone how petty they have apparently become. I always held Bestbuy as a step above every other store for all my electronics purchases. Obviously the customer does not come first anymore. Hard to believe after all the years and all the business that this is how they treat a loyal customer. Cell phones, refrigerators, microwave, vcrs, DVD player, many video games and several consoles, 3 old fashion tvs, and 4 flat screens, a surround sound, a sound bar, a videotape transfer device, a couple vacuums, toys, phone cases, headphones, and on and on. Just hard to believe they stuck it to me after my years of loyalty.

Good enjoy well. I refer to friends and colleagues

Its not upto the mark and the battery is draining too fast

Had to return due to screen was malfunctioning. Recommend having them take out any open box and check in front of you before leaving store.

The Apple iPad itself is great, but do not trust the Best Buy trade-in process. I started emailing the trade in team because the day of purchase that I had selected the wrong capacity/color on my trade-in. It took them over two weeks to respond to me and by then the trade-in time had lapsed. I spent close to two hours on the phone with customer service only to be told the only thing I could do was email the trade-in team.I was told that there was nothing they could do and wouldn’t accept my trade-in. Be cautious with Best Buy.

Battery life isn’t good. Drains from 80 to 10 after an hour of usage

New ios operating system has problems. The keyboards have problems.

The sy is terrible to navigate around, but the tablet nice and fast

The ipad doesn't work, never turn on and had been a problem with the apple store to change it.

I did not receive one that looked anything like this and Best Buy just ignored my please for customer service.

It’s good to know this is what the person who stole my credit card number bought. No ID check by Best Buy. Plus the constant reminder to review this product is insane. Stop sending me emails to reviews it.

NEVER HAD A CHANCE TO REVIEW THIS PURCHASE. PROMISED DELIVERY ON 7/10. TOOK OFF WORK FOR THIS. PROMISED TO INFORM ME ON THAT DATE ABOUT TIME. NEVER CONTACTED. I CALLED AND AFTER LONG HOLD WAS TOLD THERE WOULD BE NO DELIVERY. NEXT POSSIBLE WOULD BE ON 7/19. CANCELLED PRODOUCT THE NEXT DAY

I bought this 27 days ago, as of today, and Best Buy has a standard return window of 15 days. Since it is outside the return window, it's out of Best Buy's hands, even though I bought it on August 20th & today is September 16th.

The staff knows nothing about customer relations. He used best buy credit to spoil my credit rating

Did not like it at all. Not comfortable to open returned it.

I gabe a 1 star because I almost lost this item and the keyboard, awful service from best buy and fedex, sent a more than 900 package without asking for a signature, beside was deliveries in a wrong address and Best buy only said it was already deliveries contact your lawyer

I didn’t get my iPad, the box came out empty so I have to report it to the support team about this incident.

NEVER PURCHASED ITEM AS SOMEONE STOLE MY INFORMATION! PERSON OR PERSONS WERE ABLE TO PURCHASE ONLINE AS A “GUEST”, NO ONE VALIDATED THE IDENTITY OF THE PERSON WHO PICKED IT UP CURBSIDE! GOOD JOB BEST BUY!

Hate it Doesn’t work No email Don’t buy from best buy