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Customer Ratings & Reviews

$665.00
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The comparable value is $699.00

Customer reviews

Rating 4.9 out of 5 stars with 4335 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, speed, and stellar battery life, along with its great screen quality and lightweight portability. They also appreciate its perfect size, sleek design, and subtle color. However, some customers note its lack of a 120Hz refresh rate, phone capability, and facial recognition, and mention that it can get hot easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,335 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Buy for future buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with a great price. iPad runs smoothly as expected. Box has no damage when I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy and always trustworthy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! This is my 4th iPad and probably my favorite. Lots of storage and very fast. I use this more than my MacBook or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    iPad Air, lightweight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    opted for the smaller version, lightweight and a good size for what I need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Offically An Ipad Adult!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and I had great customer service picking it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly the function I need it to, which is mostly tasks for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13 inch ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ipad with my eyesight its better than my 10 inch i can see it much better and watching streaming picture is nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad for my wife to use for nursing school and she loves it. It's so fast and smooth and with 256 GB, she has more storage than she'll probably need. She uses it mostly for note taking but when paired with the Apple Pencil it's amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teresa’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my grandbaby wanted & needed. Just the right size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ipad I’ve ever purchased. Got it for son for college. He loves it even more than he thought he would.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tablet for everyday work. Very good value for money, after updating to iPadOS 26, it can successfully replace a Macbook for working on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best tech I've ever got!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is fabulous, writing my notes on it is so easy, simple, easy to use tech. Gaming is also really good on this chip. Love it!, Highly recommended to anyone whos in school rn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m reading enjoying my iPad , I can now watch movies on the plain , search & check out diff apps,I chose best buy because they explain everything I needed to know on this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend getting this ipad, it´s a great tool for work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    IPad 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, has everything I need and I enjoy bringing it everywhere with me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    this thing will help us win

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] one of the greatest things i have ever purchased. i use it to do everything from watching youtube to training animated horse characters to win the UMA FINALE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. I bought it for my son and he didn't need additional equipment to do his work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my niece for her medical classes. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked Best Buy to price match a IPad Air that was lower priced on Amazon. Within a few minutes the lower price was accepted and I was able to pick it up at my local store. A few days later, Best Buy advertised the price even lower by $50. I used the chat feature and again within a few short minutes there was a $50 credit put back on my charge card. GREAT customer service and support! The new IPad Air is great and has features that I use that my older one didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good service in the store. Explained accessories well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this is favor of the 13 inch. For art the screen is just a little too small. Otherwise it’s great

    I would recommend this to a friend