Customer Ratings & Reviews

Love this iPad. Has plenty of storage for my pictures.

I like it but even when the cover is off the top, it skips letters.

Service was good and support while delivery.As per requirement they change the time.

Good price great service employees at store insured great customer service and were very knowledgeable on product

Bought for Mother-in-Law, because she is familiar with apple and needed an update to her older model.

Nice I pad but highly touted M3 chip and battery life not much different then my last generation IPad.

Great purchase experience for me! It was fast and quick

Nice iPad horrible battery doesn’t last very long per day

Very affordable and the quality is good. My daughter really loves it!

My son loves it. He’s using it for college and he got the pen which is a plus.

Just buy the pro with 16gb of ram not 12gb, you will have buyers remorse

Tablet loses charge faster than I expected. My prior tablet held charge just as well.

The box of the item was dusty and dirty a little, but the customer service was good

The new Apple IPAD Air is a good product overall. However, the fact that Apple deliberately caused my old device to breakdown on a software upgrade process is simply ruthless and seems like a scam. As an experienced software professional myself, the least I may have expected was for the device to continue working on an older version with limited features rather than deliberately making it die. “Buy my device every nth year if not I will make you do in whichever way I can - Hardware failure, Insufficient storage, Backward incompatible software and what more I will need to be aware of? “ Apple is popular for robustness and more popular for dubious business standards.

Gostei bastante, tem atendido bem as minhas necessidades diárias

Meets expectations. I Will recommend this product.

good product, however I would never use Best Buy Geek Squad. They had our MacBook Air for over 5 weeks and returned it after losing it still broken. We actually had to buy the iPad because Best Buy had the MacBook Air for so long and my Daughter needed something for college. You can't actually talk to a Best By representee that's in store your call is routed to a call center that can't help you.

2 stars for apple technology, if i can place a negative stars for customer service i would do my order first was lost then i called to alert Best Buy CS I didn’t receive my order yet didn’t work then i have to call again although im a total member customer meaning I pay a membership fee, never to mention the hassle to get a rep to answer calls go over the story over and over, get to a supervisor with shallw information can not make a decision finally end with nothing my action shows in this review as well as I'll take my business somewhere else where customer service is a priority

Everything was fine but the box was a little dirty.

Had an IOS bug both times, had to come in for an exchange