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Customer Ratings & Reviews

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$559.99
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Comp. Value: $799.99

Customer reviews

Rating 4.9 out of 5 stars with 2913 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the 11-Inch iPad Pro (1st Generation)'s large screen size, ease of use, and performance. Many appreciate its lightweight design, long battery life, and good camera quality, along with features like Face ID and the Apple Pencil's responsiveness. However, some customers find the price to be high and miss the presence of a headphone jack and home button. A few users also noted some software limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    What a waste... Overpriced and not worth it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously buy a macbook or a surface. Using a mouse is the worst UI experience in 25 years of using a mouse. We mastered mouse use back in Win95 or Mac IIci. How can a usability company put out this horror. Sure it is powerful. But unusable for traveling office work. using finger to select or mouse work is a mess. Jobs is rolling over in his grave. Look I was an Apple fan boy but this disaster isn't usable. I sold it and bought an MSI with a 2060 for the same cost. Seriously go get something else at Best Buy unless you want to show off. Get a Surface if you want a work tablet or get a cheap iPad for entertainment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Best iPad for middle users... great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its lightning speed in doing apps and many other things. It is best suited for my book reading. I sometimes prefer it to my laptop in doing some work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 5 months after purchasing the thing it started not charging. It was lightly used during those 5 months. The whole process to get it replace was a pain only to end up getting a refurbished product to replace it. The apple rep said they’d contact me before making a decision on what to do which did not happen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discovered a nickel sized area of the screen that would make an audible clicking sound when lightly pressed. Didn’t affect functionality but worried about long term effects. Returned it for the Air. This shouldn’t be an issued on an almost $1k device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I do not like the IPad. I have nothing to add.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this product at all. I had an older IPad which I liked much better. I find this one much more difficult to use. Also when I installed the latest update, I lost the ability to print from my IPad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good.very good, very good. Very good. Very good. Very good. Very good.

    No, I would not recommend this to a friend