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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 252 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the 11-Inch iPad Pro (1st Generation) for its ease of use, large screen size, and excellent battery life. Many appreciate its lightweight design and fast performance, finding it powerful yet portable. Positive feedback also highlights the ample storage and useful features. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-252 of 252 reviews
  • Rated 4 out of 5 stars

    iwatch- friendly and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and friendly......price right...did not have the color I wanted, but got anyway

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product , loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets all our expectations; with the pencil its best for any professional in art

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade for the iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen and good screen. Work good for presentations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy Apple Care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unless you drop it. Screen is fragile. Buy the Apple Care plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed it does not have cellular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPad from Best Buy. The first time not purchasing at Apple. I was disappointed the sales person did not review the options for cellular, I assumed all the iPads had options for cellular and did not ask. I have always had cellular on my iPads. I purchased the iPad before Christmas as a present, and did not not the iPad right away. The iPad sales person was very nice, but unfortunately did not review all of the options/features. I went to exchange the iPad, and somehow the screen was already scratched, so Best Buy would not exchange...even though I had purchased the apple care. Bummer. I do not know how the screen was scratched, but disappointed they would to return even if I paid for the new screen. Wondering if the new screens are not very durable. I also wish that Apple for the $100 difference or whatever it is ...would just make cellular an option. Why not, the price difference is not that much. I have had several iPads, iPhones and apple computers. I am fully integrated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too confusing for someone not familiar with Apple products. Returned to store and trust Android products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but great use. Good quality. Functional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good. I like the touch screen and Face ID.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are overplayed and overrated. I bought this as a mini photoeditor, but it just doesnt translate lightroom as well. I know how precise it is for doodling and drawing but not precise enough for photoediting. I think its all hype.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cannot sync with itunes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it and will return it. Not worth the big price increase, Face recognition does not work. Not easy to turn on or turn off. I do not like this Ipad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small business owners and contractors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my iPad for everything from editing photos to coming up with designs to invoicing customers and everything in between. Paired with the apple pencil, I have to ability to fill out my crew's time cards and paperwork without paper! Has made my life way easier and more organized

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my new Sony FDR - X3000 4K video cam for an upcoming vacation. Took forever to figure anything out on this piece of junk. This product is not intuitive at all. Can't do anything without an apple ID. Went to create an apple ID and the screen froze to a white blank screen that wouldn't go away no matter what I did. Bought an HDMI cable to connect cam and iPad...nothing. Bought a usb cable to connect cam to iPad...nothing. Took forever but finally figured out how to get the two devices together using WiFi. However, the controls are minimal and the video keeps randomly freezing creating a choppy video. Bluetooth never showed the cam on the iPad but no worries bluetooth only allows you to turn the cam on and off (if it works). Here's the best part of all...I bought a card reader to go with the iPad so I could just remove the micro sd card and import it with the reader. Nope, can't do it. The iPad won't recognize the file even though it says it recognizes lots of different formats. Looked it up and you have to change the file name somehow to get the iPad to recognize it. So let me get this straight...I will need to bring a laptop or something with a card reader in it so that I can take the micro sd card from the cam and put it into the computer that will recognize it so that I can change the file name so that the iPad will recognize it. Does anyone else think this is ridiculous? So I have no connection (HDMI, usb, WiFi or Bluetooth) to the iPad and can't import the photos and vids to the iPad so what good is the iPad? NONE! Also, I was unable to figure out how to turn off the iPad. Everything on line said to hold two buttons down at the same time but my iPad only has one button. My wife was able to figure out how to turn it off but by then I was so ticked off that I didn't even ask how she did it. This is one of the least intuitive products I've seen in some time. Never again.

    No, I would not recommend this to a friend