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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $799.99

Customer reviews

Rating 4.9 out of 5 stars with 2689 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the 11-Inch iPad Pro (2nd Generation) for its screen size, ease of use, and camera quality. Many also appreciate its performance and battery life, as well as its lightweight design. However, some find the price to be high. A few users also noted the absence of a home button and headphone jack as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,689 reviews
  • Rated 4 out of 5 stars

    good pad as always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is always good, but design is not very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what an iPad should. Screen shows fingerprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can do what I want with it. The screen does show fingerprints and smears which don’t impair my vision, but are annoying. Connectivity with WiFi and Bluetooth are fine.Selective copying of old app data to the new iPad was disappointing though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love hate relationship

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it could be a compact laptop replacement. Although it has a lot of cool features, it does not replace my MacBook. I do regret buying this, but at the same time I love it. But I really miss my MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Most functional iPad I have had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how perfect the size of it is perfect for traveling. Works smoothly, no glitches. I have other iPads and none of them beat this one. It is great on battery life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Ipad .. not so good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite disappointed in the service I received. I purchased an Ipad , magic keyboard, ipad pencil and screen saver. I brought my old ipad in to have the information transferred to the new one. The person that helped me was ok but didn’t complete the transfer. My email was not transferred completely and the screen saver was put on all crooked! I tried to call the Geek Squad for help with the email but was given an 800 number for tech support. With tech support, I was cut off twice and on hold for about 1 1/2 hour total. It finally got resolved but I wasn’t a happy customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up using my MacBook a lot more. I still love being able to use the pencil though. With the new update I’ll be able to use it as a screen extension. Looking forward to that!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very nice tablet, but a real pain to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tablet just over 5 weeks now and find it very frustrating at times trying to use it. I set it up for face recognition, but if I let it sit without use for very long, It requires entering a pass code again. I have tried to delete this feature, but have been unable to. If you forget the pass code, it will only give you so many tries - each time you have to wait longer to retry, and eventually, it will disable the tablet totally. So now I have a very expensive paper weight. If you love that kind of security then go for it, I certainly would not do it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad is so so and not worth it IMO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this iPad was not worth almost $1000. I don’t know where Apple gets their prices from but they are pricing themselves way out of the ballpark for what you get

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Item condition not as advertised! Watch out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item received not as advertised being in excellent condition. I had to return it. Got lucky buying an alternate ipad (same model) for a much lower price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss an on/off. Swiping has to be done several times. Very awkward to get from one app to another. Like the color, visualization. It is nice but just so, so

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not too happy that it messed up less then a month of having it. Overall I love it just extremely bummed that I had to ship it out already

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was open box one and i get a wrong charger on the iPad now i need a charger and the money I saved now I will needed for a charger

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but didn't used it that much nothing it's more suitable for people how works while you traveling remotely

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive junk only works for watch videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has connectivity problems with my iPhone 7 When I make video phone calls No audio

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with this note book. I will try the Samsung and hopefully it will be user friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very durable product. It took a long time to get here but when I received it I was happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to splurge and finally buy a new iPad and wanted it to mimic my phone for the apps since I have a work laptop pc based and didn’t need to get it for access to Microsoft. Well...the rotation features were awful and it kept turning back and forth. Apparently the camera is too sensitive. Spend $1000 on an older one with more storage or buy a laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you can get out of an app by hitting the X. Sometimes it takes a couple of tries

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not at all satisfied with this product or the sales man that sold it to me. I bought the ipad to relpace my surface that died on me. The sales person told me that the ipad was a comparable to the surface and did just about the same thing. After using it for a few weeks I noticed the huge limitations of this product. This is just a phone with a big screen, it is not ment for anyone trying to be productive (unless your an artist). I cant multi-task, the navigation is difficult, i have to told it in my hand the whole time. It just the worst thing ive ever used. I tried to exchnge it for another surface but it past 15 day (by 5 days) and they told me "so sad to bad". Im going to give it to my mom who doesnt use electronics very much so she has a big screen to watch her couple videos on. I will never buy apple and best buy will never get my money again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad pro?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be just a tablet witha keyboard rather than a PC that can be a tablet

    No, I would not recommend this to a friend