Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $679.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.9 out of 5 stars with 2689 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the 11-Inch iPad Pro (2nd Generation) for its screen size, ease of use, and camera quality. Many also appreciate its performance and battery life, as well as its lightweight design. However, some find the price to be high. A few users also noted the absence of a home button and headphone jack as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,689 reviews
  • Rated 3 out of 5 stars

    Not that great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice tablet however it was more limited then I thought it was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good product it help a lot in many aspect and make everything easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product and good price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and good price but the charger is missing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a great iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing you can’t use multiple Bluetooth devices at the same time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It wasn’t what I thought it would be

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not too easy to use for the functions I wanted to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality for the money. Very expensive. Would not buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Apple does it again. I now have to buy a new cable to plug it in. Current cable has a USB outlet so it won’t work. Can’t plug it into my Windows based computer either for the same reason. I’ll be returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have spent the extra money to buy a better one. The sales rep was no help. Showed me nonthing I don’t think I will be back to Best Buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ipad keeps turning off and on all the time and it’s up to date. My pen I have to keep reconnecting and some times it don’t connect at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Annoying Purple Line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this iPad then the next day their was a purple line in the middle of the screen and I haven’t even dropped it! Exchanging it today, during quarantine. :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 1 out of 5 stars

    Facerecogntion works poorly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No plug for earphones and it is not possible to upgrade this model to operate a SIM card. Not impressed!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    It’s alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh it’s alright nothing crazy for the price it to high I think just paying for apple

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The battery keeps drawing very quickly.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery keeps draining all the time even if I do not use it. I dislike this iPad. May be something wrong with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep better inventory or don’t sell a product twic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second opinion poll. It was awful. Ur sales associate told me there were five iPads at a different location so I purchased one. Only to find out “it would be ready in an hour” never happened . “You would issue a credit to my account”. But that never happened. A week later I had to go to the store to get the credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price match is fake

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super deceived when I even had a successful price match. They guaranteed me some amount back when I matched the price from Sam's club. But later, they don't remember anything. No chat history, no anything. And I end up paying the whole amount. This will be the last time I will get anything from bestbuy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not keep the iPad! It did not do what we needed it to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    very rude

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the Ipad to the Geek squad three times and they never fixed it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buying Ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was a nightmare. Product and price was good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    IPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No SIM card capability, not a great product for the price....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent for professionals and home use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All models this year come with 6GB of RAM which will help with multitasking. The camera setup is better and now also has a wide lens. Mouse support is going to take this iPad to the next level for productivity. I use mine for business and remote into my desktop when away from the office for heavy lifting. I find it hard to go back to my laptop after using this. I went with the 11' model this year instead of the 12.9 for portability. I can plug into an external monitor if I need a bigger display.

    I would recommend this to a friend