Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $679.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.9 out of 5 stars with 2689 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the 11-Inch iPad Pro (2nd Generation) for its screen size, ease of use, and camera quality. Many also appreciate its performance and battery life, as well as its lightweight design. However, some find the price to be high. A few users also noted the absence of a home button and headphone jack as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,689 reviews
  • Rated 1 out of 5 stars

    Not my purchase!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t review something that I did not purchase but somebody else did using my name and bank account. So maybe you can reach out to her in NY and see how it’s doing.. I ended up paying for it but she gets to have it. Never shop with y’all again!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPad Pro and had to return it because it completely died within 2 weeks. I exchanged it on 9/23 for another one and this one works ....when it wants too. I haven’t had time to return it yet, but I plan on it. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Grandma

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a Grandma just wanting to stay in touch with grandkids. I should not have let myself be influenced by the salesman. From the old one I brought in he should have known what I needed. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPad Pro and was not impressed at all. I have an iPad that is a couple of years old and noticed no difference between the two. Definitely not enough to justify spending over $800. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return nightmare

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it in store then found a better deal returned on the app before it arrived for pick up took over 2 weeks and like 2 hours on the phone to get my return I'll never buy anything they dont have in store again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware no reward points will be added!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love the IPad Pro 2020 with the apple pencil. One of the best decisions I made as a college student. Had no idea best buy changed reward point system to exclude apple and beats products. Sneaky.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned ipad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned since I managed to factory reset my iPad and it now works. The geek squad told me it was not worth repairing but never suggested deleting everything to factory reset which worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely perfect for what it's used for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be the single best device I bought in recent memory for my wife for Christmas. Happy wife happy life. 4 years later on this iPad not a single complaint

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There is no fix for the charge conector .

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and three months the charging conector stop working and there is no fix for that part , so I have to replace the whole unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hi team I did not open the "Apple - 11-Inch iPad P

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi team I did not open the "Apple - 11-Inch iPad Pro (Latest Model) with Wi-Fi - 128GB - Space Gray" but it's packet is damaged.please do the needful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DIDNT DELIVER MY PACKAGE when said DELIVERED

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks didn’t get to my house I was outside at the time they said they “delivered” and they said they deleivered to my door step BS. !!! I need answers !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the iPad with WiFi and told the gentleman. After he ordered online and I received it for my daughters sweet 16 it had no WiFi!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ipad pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ipad very responsive beautiful screen facial recognition nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works great especially for school. Small and easy to use...if you are looking for something other than a laptop this works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only because of apple my pro quit charging took it to a pro and they informed me its an apple problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 256gb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really amazing to use this product. The battery life is amazing. Have used for 2 years and no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this iPad for about 3 years now and it still works great. I used it nearly everyday for work for the first year and a half and now it’s for personal use. But still in great condition. Battery still works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! use it for work and it’s great. Very much worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Homework

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a nursing student this has been very valuable for me with homework and note taking! Pairing with the keyboard and pencil has changed my homework life drastically!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t know

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad is good. But i don’t had a good experience with the beatbyy

    No, I would not recommend this to a friend