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Customer Ratings & Reviews

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$764.99
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Comp. Value: $899.99

Customer reviews

Rating 4.9 out of 5 stars with 2426 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the 11-Inch iPad Pro's large screen size and ease of use as significant advantages. Positive feedback also highlights the device's camera quality, performance, and battery life, along with its weight and design. However, some customers find the price to be a drawback. A few users also expressed concerns about the absence of a home button and some software limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,426 reviews
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for drawing with the pencil. My daugther love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was OK not to happy need improvements it still cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it as a great screen and camera for teens to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it and would recommend getting for your kid ;)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you a looking for a good iPad, this is the one to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device would recommend if you have children.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple alway comes with great products Like it very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ipad it works great for what I need it for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple iPads and by far this one is not impressive at all. It has a weird feeling of being a "cheap device" plus without mentioning the fact that you MUST have a case or it will get the back cameras scratched...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive! Over rated! Expensive accessories!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive! Over rated! Incredibly expensive accessories! Limited connections approved by Apple only. Will never buy an Apple product again, can't afford it anyways, only have two arms and two legs!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I-pad pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a first time i-pad user, it has been very cumbersome to get around and find things. Apple hides a lot of features and does not allow certain functions with different browers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I’ve had better iPads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life doesn’t seem to be as good as past editions. Camera is okay. Screen resolution is vivid, crisp & clear. Face ID is kind of annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Regret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to return this item, but kept it because I needed it. Horrible battery, fist couple of days in my possession I had to call Apple twice for the battery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this iPad online and with in 2 weeks the wireless control went out. After calling Apple, twice, they told me to take it back to Best Buy for them to repair. Had to wait a week for appt only to be told within 10 minutes they would mail it to Apple. This is like my 7th or 8th iPad I have purchased from them and I don’t like spending that much money on something that is defective. Someone should of taken it back and gave me a new one. It’s not like I even got to use it. Very disappointed in the service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as functional as I hoped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this. It's just not as functional as I hoped. If you're using it as a camera or gaming - the display is great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst support I have ever received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suffice it to say that I will never ever purchase from BestBuy online again. Never got the Ipad and support could care less. They missed their deadline, lied about where the Ipad was, then couldn't tell me what happened and when it would actually arrive. This went on for weeks. I have no idea how this company is in business. I ended up canceling the order. I needed it for business and no one cared. The amount of hours I spend on chat, getting disconnected from chat, calling and NO ONE said I'm sorry. Not once.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hates it, she needed more memory and this has it but you can’t work with multiple windows open and she by is constantly having to reboot it because it just stops working, she would of been better off with the old one and having cloud storage,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Enough for my self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good, like every apple product is good, good for guys with small hands :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an alternative to using a smart phone for internet use at home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to use after previous iPads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this iPad not as easy to use as my previous iPads. Not having a home button is confusing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    tricky to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works so far. hand movement on the screen is way too sensitive, tricky and inconsistant

    No, I would not recommend this to a friend