Customer Ratings & Reviews

A great gift and easy to set up. Much used by kids and having fun.

Love the new pencil the charges easy with this version.

From ordering to pick up it was a very easy purchase.

This review is for the iPad not for Best Buy. I’ve had IPad’s before and didn’t have any problems other than the camera quality. I’ve had this model for 9 months. The camera quality is no better than my $80 phone. I have a shatter proof protective case on the screen. I also have a leather protective envelope case over the whole thing. In addition to that I have a zipper antishock waterproof case I store it in. I was walking to work and slipped and fell in the rain and the water bottle in my bag broke. I opened the case and it was damp. The screen itself seemed dry. Even with all of the protection the camera for Face ID recognition no longer works. I’d expect this after dropping it several times especially without protection, but not after the first drop. I dropped my other IPad’s a couple of times and they were fine. For as much as you pay I’d expect better quality. I’m very disappointed considering this thing initially costs over $1000.

Very Good Quality Product-My Granddaughter Luvs it

I've never owned an Apple product, but I needed a tablet for school (I'm a college professor) so I was convinced to get one mainly for the Apple pencil. After less than a year, and barely using the thing, it quit charging. After trying different cords and everything else I could think of, I made an appointment to take it in to Best Buy. I had to wait almost 2 weeks for an appointment, which put me further behind in my work. I spoke with 3 different people who gave me 3 different answers and they finally decided they couldn't do anything to help and that I needed to contact Apple. They do not do repairs, so they sent me a new one which I had to go through all the steps of setting it up like I had the other one. I hope this one lasts longer. This is my first AND last Apple product. Never again! I will give Apple credit for one thing: They are brilliant in their marketing. They have managed to brainwash an entire generation of people to believe that Apple products are the greatest thing in the world and everything else is crap. Masterful! I know better.