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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2913 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are satisfied with the 11-Inch iPad Pro (1st Generation)'s large screen size, ease of use, and performance. Many appreciate its lightweight design, long battery life, and good camera quality, along with features like Face ID and the Apple Pencil's responsiveness. However, some customers find the price to be high and miss the presence of a headphone jack and home button. A few users also noted some software limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,913 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent grapics, decent storage, lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecellent graphics, decent storage in a lightweight package. Sized for small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Massive upgrade from iPad Air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 iPads. The new Pro is massively upgraded. Larger screen, with a thinner bezel, but what’s really impressive is how much everything is improved over the outgoing model. Screen is sharper, new CPU is seriously fast and handles multitasking without breaking a sweat. Better audio with dual speakers, upgraded Apple Pencil. I’m really impressed. This thing is faster than my laptop which is no slouch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great iPad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this iPad a little over a month now and it’s working great! The battery life is excellent which is a plus because I mainly use it for watching YouTube videos and streams on twitch. The speakers are great along with the camera quality. I also bought the keyboard folio and recommend others to do the same if you plan to use the iPad for schoolwork. All in all this was a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Face ID on this version! The screen is very vivid and the graphics are amazing! I love the mechanics of the new pen and how it connects via magnet for charging! The screen size is nice when watching movies. Wasn’t crazy that I had to go out and buy new usb-c chargers as it has transitioned with this model! Otherwise a great tablet with so many cool features

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    vast ipad improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially reluctant to pay the price for the ipad pro, but when best buy did black Friday offers I took the plunge. I already have the air 2 but compared to that this is much faster as you would expect with a much clearer screen. all I can say is I am pleased with it and it does as I ask smoothly and under ois 13.1 my other ipad is much more sluggish (thanks Apple)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great option for online schooling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my daughter for her online schooling in the COVID world and it has served her really well. The camera works great, and the processing speed has been great even with multiple apps on. We paired it with a Logitech keyboard and the combination has worked extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent and Beautiful iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this iPad which replaced an iPad Air 2. I love the nearly edge to edge screen; it's fast; and with the Apple keyboard case, it's perfect as a laptop replacement for travel. I also really like the face recognition, which seems faster than the old touch home button and matches the current iPhone interface which is nice as you don't have two different interfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best iPad yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome display, super fast, and great camera. The Face ID is also really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Best iPad to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster, easier to use. Bigger, better screen. Face detection works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Another Excellent Apple Product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third IPad. It is very lightweight and thin, I rarely drag out my laptop anymore. Excellent multi-tasking tool, Crystal clear and vibrant display. Outstanding battery life. Quality sound is what you might expect from a fairly expensive stereo system. The visual and speed alone are beyond anything I could imagine from a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fabulous iPad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one for my husband and one for our nephew. It is the best iPad ever and both are using for different things; live sports and writing a book and using for listening to newscasts and other news. Both have the Apple keyboard and the Apple Pencil and the glass screen. I highly recommend you purchase this iPad.?it is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super tablet it is seldom that a product I byy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is seldom that a product I buy lives up to its hype. But my new apple air pad certainly does. All it’s features ranging from the touch of the key pad to the quality of the picture exceeded my expectations. The IOS system is intuitive and outrageously fast. The bstterylife is excellent. It is lighter than the 9” tablet it replaced. All in all I am delighted with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 9.7 IPad Pro and wow what a difference. Very expensive but luckily it went on sale and I could justify the upgrade...well worth it. This is a considerable jump in quality which says a lot considering how good my last iPad Pro was. Mostly the incredible screen quality and speed but everything just seems to work more smoothly. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and weight. The battery holds up really well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    What's not to like?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older ipad and it's a real eye opener to to use a new Pro model with lots of memory and speed. I'm not a big fan of IOS, but there is something about this total package that is so comfortable and transparent, (meaning you don't notice the tech; only the content), that I always reach for it before my Surface Pro or Android devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Totally in love with this ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad, lots of storage, easy to use and very nice size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It from the first day. Fast Processing and real easy to use. The camera is on par to a Digital camera. Some apps aren’t updated to fit screen but still have a large display. Overall it’s slim sleek and eye catching.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the 10.5 inch iPad Pro and debated for a long time whether or not to upgrade. After my old iPad Pro had touchscreen issues, I somewhat reluctantly got this iPad since I used it extensively for work. Overall, the most noticeable differences between the latest model and the 2017 model include the display, speakers and the performance. The display just seems more vibrant than the previous edition. The speakers get incredibly loud (louder than the 2017 iPad Pro), but I find that the music sound quality gets a bit distorted when listening near max volume (never experienced this on the 2017 model). Performance-wise, this iPad can handle everything. I've never experienced any lag when using it to draw, edit photos or perform data analysis. Overall, I think if you are considering to buy your first iPad Pro, I would highly recommend this one. However, if you currently have a 2017 iPad Pro, I would say that the incremental improvements are probably not worth upgrading. While the display, speakers and performance are noticeably better, I never really had any issue with any of those 3 components with my 2017 iPad Pro. Still, great tablet with an increasing amount of versatility that has almost completely replaced my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great IPad pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between the 11 and 12.9, and decided to go with the 11 because of size and ease of carrying for work. It’s been great, so far. This is my second iPad ever owning. My 1st one is still working, and I brought that in 2007. This has a nice screen for doing reports and writing reports. Its very light weight. I would recommend to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is supper fast, screen is very clear, camera is awesome!

    I would recommend this to a friend