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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.9 out of 5 stars with 3633 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and ease of use as significant advantages. Positive feedback also highlights the performance, camera quality, and battery life, while some users appreciate its lightweight design and Face ID functionality. However, the high price point is a recurring concern, along with the lack of a headphone jack and limited storage options for some users. A few users also expressed mixed feelings about the absence of a home button and the Apple Pencil's compatibility and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,633 reviews
  • Rated 5 out of 5 stars

    Perfect find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have an iPad air2 but and was looking for an little bigger and thin one. I purchased this iPad Pro and happy about it now. It is really really faster and Face ID is really comfortable overall enjoying the iPad.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Fantastic tablet with Apple reliability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tablet with Apple reliability. Although it is on pricier side with lower 64Gb base storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly as replacement for PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect product to replace a PC which was only used for email, online shopping, and Facebook browsing. Exceptionally easy to set up. Wonderful screen detail and clarity. Syncs so nicely with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another quality Apple product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this as a gift and uses it for her college classes. Loves it. Wouldn’t use anything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPad. The graphics are great and the Face ID is a nice addition. However, the reason for the 3-star review is because of the new charging cord. It is now a USB-C on both ends of the cord which means the old USB plugs from previous Apple devices no longer work with this cord. Also, I bought this to pull data from a computer and this new cord makes that process much more difficult and requires a work-around.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good tablet but over priced!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPad with an upgraded processor. I can not tell yet if the price premium over the regular iPad is worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its a powerhouse!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant recommend this iPad Pro enough. Out of all the iPads currently running, this is the best so far. iPadOS 13 makes it better and USB C + Apple Pencil 2 is the perfect combination. This is a proper MacBook Pro replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not stay off of it, I can do almost everything. I carry it everywhere and to top it off I can use my external hard drives with it. That is the best. Allowing to connect a thumb drive, memory is never a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet! Robust abilities, for streaming videos and tv shows, playing games, working on multiple tabs simultaneously. Thank You Best But for offering the best prices available for this latest model Ipad Pro!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a few iPads , the original then the iPad Air it was time to get a little more storage and nicer display. I looked at all the options, this was a little pricey but I feel it was worth it. Overall one of the best I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the capability of the C adapter we can now use an HDMI cable to connect this iPad to a projector for presentations. Keynote is part of the package, and although it is not as simple as Power Point it doesn't cost extra.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tablet and all it can do with ease. Except for games not being optimized for the screen and the steep price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great just like any other Apple device. I love how everything just works with my other devices. I can start a project one my Mac and finish on my iPad! Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Pro!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works just as I expected. Helpful for students and those who desire to be organized! With the Apple pencil this beats physical notebooks and the multitasking capabilities are next level!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful but fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is a great investment and I enjoy using it on a daily basis. The only problem I had was how fragile it is. The first one I had purchased had started to bend when I don't recall putting any pressure on it. When I got my second one I bought a case immediately and haven't had a problem since. It is great for note taking if you have the apple pencil and I enjoy the 120 refresh rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPad. It works very well with my Apple iPad Pro laptop. I use it for research, watching videos, and as a conference device for taking notes, to name a few things. An advantage is the pen is magnetic.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great to take pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Apple product. Easy to use it with the Face ID. But the price is too high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High definition- check Gamer friendly- check Artist friendly- check I’ve had so much fun with this tablet since my purchase. I was worried I wouldn’t use it but I’m doing something new with that puppy every day. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad and was expecting this to not do as much. With the new iOS 13 update it just makes this iPad so much better. Highly recommend if you’re in the market for an iPad and looking for something more higher end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another gem from apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Don’t have anything negative. But I have seen it doesn’t charge of the battery is fully drained out. But that might be a problem with the charger. If I use apple charger that works fine.

    I would recommend this to a friend