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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.9 out of 5 stars with 3633 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and ease of use as significant advantages. Positive feedback also highlights the performance, camera quality, and battery life, while some users appreciate its lightweight design and Face ID functionality. However, the high price point is a recurring concern, along with the lack of a headphone jack and limited storage options for some users. A few users also expressed mixed feelings about the absence of a home button and the Apple Pencil's compatibility and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,633 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all metal chassis is strong and sturdy... The dual speakers are great and the upgraded chip set is quick and snappy... I love this I pad pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All new features from my previous version. Better audio performance, better visual resolution, lighter weight... Perfect for my daily entertainment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPad Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face recognition on this iPad is unbelievable. Saves me time and effort every time I unlock iPad and use apps that incorporate Face ID. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect gift for travelers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife because of the amount of travel she does. She will use this on the plane and be able to transition to work stuff in a flash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for graphic designers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was super easy to manage and a nice break from laptop because i could draw and create graphics and share easily on social media with creative cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    more than perfect !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is such a wonderful ipad and by far one my favorite apple products ever. i would highly recommended it to anyone who is looking to get it !

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my wife's older iPad. While it took a bit to get used to the lack of the home button, she has really enjoyed the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet for easy use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet was bought for home use and work and is great for either. Simple to use and couldn't imagine using another. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Face ID

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for elderly relative for whom Touch ID no longer worked, so Face ID was perfect. The recipient has been very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this iPad!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an iPad Air 2 for years and decided it was time to upgrade. I’ve been very happy with this one and feel that it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent product for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and smooth function and very fast. The product eliminates the lot of notebooks, rough books and save time to the students

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exactly What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am moving from a Macbook Air and iPad Mini to the Pro and I love the ease of use, size and mobility of the Pro. So glad I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a iPad that wasn’t to big but allows me to use it for photo editing . I highly recommend this iPad . Fast , incredible graphics .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Magic in your hands.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item to have or to travel with, including watching movies. A good decision for sure to purchase one in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPad Pro along with the apple keyboard.. I couldn’t be happier! It works just like a laptop and I love all the features the iPad Pro offers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow, so glad I upgraded to Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby has done more and is 100% easier to use the our Mac Book. Sons taking it to college and already eyeing new one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter who used it for college note taking. She will never go back to pen and paper!! Loves it better than her MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Tablet Overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the new ipadOS, i used my iPad for school, music and watching a movie/tv not to mention that 120 refresh rate and fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saved his money, and with a little help from us, he was able to make this purchase. He absolutely loves this iPad to play games on. He made several stops at Best Buy and with help from 2 of their staff members, he decided this is exactly what he was needing. He started out wanting a gamers laptop. But for the price this turned out to fill his gaming needs. He’s very happy with his purchase and with the 2 staff members at Best Buy, whom he always looks for to speak geek with:) Thanks for training your staff so very well!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the pro 9.7 and love it! Its not fundamentally a different experience but everything is much much faster.

    I would recommend this to a friend