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Customer Ratings & Reviews

$969.99
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The comparable value is $999.00

Customer reviews

Rating 4.9 out of 5 stars with 472 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's performance, with many noting that everything feels very fast and smooth. They also appreciate its great battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 472 reviews
  • Rated 5 out of 5 stars

    I love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable as a macbook pro , pretty crazy i find myself using it more than my laptops. Def get it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPad! Much bigger upgrade than what u previously had! Better picture quality, battery life, functions like new at that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and Overall Clean Experience along with the newest ios update, this is the best ive seen in Mobile Tech as of yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A disappointing experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first iPad that I bought would not open. The salesperson tried his best but couldn’t help. After trying at home with no success, I took it back to the store where it was exchanged with no problem. However, when I asked to have a salesperson to set it up for me, he refused, saying that they didn’t do that anymore. This was a lie, because the young man who sold us the first one that didn’t work, tried very hard to get it started. I would give him a 5 star, but the one who refused I would give a 0 if that was possible. If it is truly Best Buy’s new policy to not help the customer set up a new device, I would definitely give them a 1 star. I was very disappointed in the attitude of the salesman who would not help us. As far as the new iPad, I finally found out how to set it up myself and it works fine. I like it very much and I would give it a 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent device; its efficiency and Apple's technology are unparalleled. I highly recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a open box iPad pro and I saved $200 from it works just like brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that is, powerful, smooth and haven’t faced any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is a great device. It’s faster than my M2 MacBook Pro. I got it on a deal at Best Buy. They even knocked off $50 off the iPad to price match. The customer service there is always great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad M5 Pro the best iPad ever.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad. iPad Pro M5 is the best of the best. Get it here at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband, and he LOVES it. While he is not as Apple savvy as some but he really loves watching sports film (He's a coach) and other conveniences like syncing of his other Apple devices. We had an extra perk since I ordered the "open box" version, there was already a screen protector so when he accidentally dropped it and we thought he cracked the screen...it was just the protector! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my iPad. My wife couldn’t of got me a better gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add the chicken and the rice to the bowl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t forget the other ones that you sent me that you sent yesterday and to make it. Seems like you have to have them all done by tomorrow morning or irrigation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, good storage and quality. Overall outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very grateful for the attention I received on the day of purchase, very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Setup & Excellent Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean and professional work. Everything was set up perfectly and working smoothly. No stress at all—these guys know what they’re doing. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy a new iPad every 2 years… this time I waited 3. Love that apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooooo goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the 10th gen to this M5 and this is a HUGE change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get yours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new IPad for work. It’s light weight, screen is so clear, faster processing. Couldn’t be more happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iPad review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my daughter loves it. Great picture quality for graphics and deigns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Migrated from olderIPad to new IPad Pro M5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving my new IPad Pro M5. All of my App’s run smoothly and the colors really pop on the OLEF display. With the Magic Keyboard, I have put aside my laptop for the time being.

    I would recommend this to a friend