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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $799.99

Customer reviews

Rating 4.9 out of 5 stars with 1419 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the 12.9-Inch iPad Pro's large screen size and ease of use, frequently praising its performance and excellent battery life. Many appreciate the device's capabilities for drawing and the quality of its camera and sound. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,419 reviews
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost... It's an apple product. What is more to say? Definitely gets the job done. Would recommend over any other tablet device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like Apple products....as an artist doing predominantly digital art, the screen was too small for me, so I did end up getting another product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open boxed item not checked

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Ipad as an Geek Squad certified opened box item for a friend. Previous user did not factory reset and erase the password. Geek Squad clearly did not check careful enough. It was a gift. By the time I discovered it, it was already over the 1 month Best Buy return period. They would not do anything about it. Luckily Apple covered it and replaced it with a brand new one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    ok item. little pricy for the performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this ipad is ok, The surface pro is a little more but 3 times the performance. would be better if cheaper

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like the bigger style Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use this Ipad, but Apple appears to make a user friendly product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIkes it even it is an open box item. A small dent at back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tablet for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes her I phone 6s and she is going to have a lot of fun!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for feast and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved but sometimes I’ m midle brogram is going restart

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do everything on this. Great buy, great for Netflix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many apple products and this is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice screen and loud speakers. Great for video

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our iPad purchase. It has more than satisfied our uses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My last ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is great ... serves all my purposes and will for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for artists

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device for digital artist. Size did not work for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is very nice and sleek screen, and the setup is very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    exactly what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always pleased and when I am not, Best Buy makes it right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Samsung tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phones are great especially Note8. Tablets not so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple uses to scare me, but better than I thought and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tablet for the money. It suits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device but cannot read my Excite emails on it.

    I would recommend this to a friend