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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $799.99

Customer reviews

Rating 4.9 out of 5 stars with 1419 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the 12.9-Inch iPad Pro's large screen size and ease of use, frequently praising its performance and excellent battery life. Many appreciate the device's capabilities for drawing and the quality of its camera and sound. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,419 of 1,419 reviews
  • Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad Pro, I can't wait to use it for school!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mobile computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the many features, graphics are clean/clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size for an iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Apple IPad! It's a must with the IPad pencil

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Absolutely the best iPad I've ever owned!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad pro 12.9 a couple days ago after months of researching professional reviews and user reviews, after numerous hours and hours if research, and waiting to see if Apple would release a new iPad pro mid year (2018), I finally said go BIG or go home and boy is this thing amazing! I've been a iOS user for 10 years plus I've owned over a dozen different iPad models and this one completely blows the rest out of the water, the processor, the screen resolution, the camera, the battery life of twelve hours plus,multi tasking, weight everything about this tablet is top of the line and more than abalone would need, I made the decision to pair it with the apple pencil and that only adds to the excellence, if your looking for the tip top of the line package and the best of the best this is it!! Go Apple!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was a bit disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a MacBook for years and needed a replacement. I went with an iPad pro but returned it because it did not work well with Google Docs and Google Sheets. I wish it had allowed better editing features.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Bottom line, it is iPad, it cannot replace laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are planning to replace your laptop, don't waste time and money. I tested for one discussion board post for my college, I gave up and returned it. I know iOS 11 has some promise for iPads but I can see no tablet can replace your laptop. Surface Pro 4 is little close, but it is a laptop, not a tablet. You can't buy one vehicle that can fill in for both Fiat 500 and F150. Both have different use cases.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for fun not for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty using the "folders" app and split screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IPad Pro didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad Pro did not come on when opened. The Geek Squad couldn't get it to transfer data. They kept saying they didn't have good internet service at the store. Finally, after two hours, they told me to take it home and do it myself. I took it home and it locked up. I took it back and they could never unlock it. I got my money back. Very unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this guy for two weeks. It crashed. I purchased it on-line but I took it back to a local Best Buy. They wanted an additional 40 bucks for sales tax. I said goodby. Will go to Amazon in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was never compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isnt compatible with most apps. Everything looks strange on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t respond sometimes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is too big very it doesn’t respond and freezes, updates didn’t fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This item sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst item that Best Buy could ever sell. It doesn’t work I wish I never bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally. The perfect desktop companion device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a drawing tablet for my high-end desktops (iMac 5K and custom Windows 10 tower). With this 12.9" iPad Pro, I can use an app to pass pen input to the PCs, great for apps like Photoshop and Mudbox (Duet on iOS). Other devices could do this too, like a laptop with pen input or cintiq tablet, but I can find several ways the iPad Pro is a superior companion device to my high-end desktops. The screen is incredible. It is very bright and ProMotion makes every movement silky smooth. Daytime-use was no problem in this Florida Summer cookout weather. The iPad Pro is surprisingly light and thin (it feels lighter than my old iPad 4). It looks and feels like you're drawing directly on the screen, and the mobile apps for drawings and productivity are better than any other tablet this mobile. It sounds better than expected too - loud and full sounding (better than MacBook Pro). When I need to access my desktop, the same remote management apps I use for my clients and personal desktops works with iOS. In a single long-tap, I can remote in and control my desktop (over a personal hotspot, too). I use this iPad Pro for note-taking in meetings. The Pencil input for markup and notes is better than my old paper notepad. As a developer, I've been testing iOS 11 on it for a few weeks and I love the way it handles multi-tasking and split-view. Drag & Drop on this near 13" screen is desktop-level functionality but totally optimized for touch-mobility. It took a moment to get used to how many new interactions there are, but it feels completely natural now. Some think pointer-input is required for it to be a "pro" device, but personally I find the Pencil to be more accurate than a Mouse, and the touch interface to work better with my fingers and those types of 'pointers' than an old cursor. Every app and interface is designed for touch and gestures, not a mouse. Overall, the 2017 12.9" iPad Pro is the perfect companion device to those with a high-end desktop that need some portability, a device that is the best at what it does, and offers simple ways to extend the functionality when needed. In a lot of ways, if I don't need my desktop's raw power, I see this being my primary device for most everyday computing needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trouble pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant trouble with ipad pro. Back to store again. Device won’t charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Does everything I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have completely replaced my laptop with the iPad Pro. For general browsing, reading, netflix, etc, the iPad Pro is perfect. This thing is lightning fast and the screen is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift for a college student or teenagers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as I expected with iOS 11. I’ve had many iPads before and this one basically is the same to me. Sure it has a large display but I don’t like how bulky it can be to carry around. All in all if it’s going to be a tablet replacement it should have at least been shipped with a keyboard. Apples Smart Keyboard is 169$ and well I’m fine with the price,the face you can’t even use they keyboard to type on your lap is definitely stupid on apples part.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This apple ipad is exactly what i wanted. Big screen. And excellent color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 12.9 2nd generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad had been great for my daughter she love it only thing is I have to monitor what she download does not have a lot of space to download apps and games Roblox and YouTube kids are enough lol

    I would recommend this to a friend