Customers appreciate the 12.9-inch iPad Pro's large, clear screen, ease of use, and ample storage. Positive feedback also highlights its excellent camera quality, performance, and lightweight design, along with decent battery life and compatibility with the Apple Pencil. However, some customers find the device expensive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Screen size
Rated 5 out of 5 stars
Best Fun product Yes Yes
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have creative side a year ago I invested in his iPad Pro because I wanted to create artwork it’s very therapeutic to do the things that you love to do I love this product because it has many options like a smartphone but bigger. I have iPhone you can send your photos or art by Bluetooth it’s a very good screen size. If you like art I suggest ProCreate App once you purchase iPad it’s amazing! If you want to be a professional vs amateur go ahead and do it bestbuy has 0% financing help yourself go with you dreams and Create! So many amazing things you can do with digital world. Oh, don’t forget the free App called Canva. Check out the photos below that is my art. You can also bring it to social events take photos have fun and show people on the big screen they love it. Make Instagram stories. Have some paying clients, or cut back on eating out it pays off.
I would recommend this to a friend
Rated 5 out of 5 stars
I love it’s size, it has many features I enjoy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It takes more updates than I am used to. All updates I have enjoyed but the last one sort of upset me. I purchase many iTunes cards for cash. The cards are very easy to redeem but I haven’t been able to find out what amount of cash that I have left.
I would recommend this to a friend
Rated 5 out of 5 stars
An absolutely wonderful gift for my girlfriend!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Superb quality! Worth every penny! I was a bit skeptical about the size but it isn’t cumbersome at all!
I would recommend this to a friend
Rated 5 out of 5 stars
Love my new IPad Pro!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the new IPad! Best Buy sales reps were super helpful and very nice! We have made many purchases there over using Amazon.
The larger size 12 9”is more like a laptop! Very easy to use and a fantastic upgrade to my old iPad I’ve had for 5 years. I was just running out of space. Cleared off my old tablet and now it works too for more basic usage. My hubby gets the old tablet! We are both happy with our Best Buy purchase.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 1 out of 5 stars
Apple forum discover major sound issues on iPad pr
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So thinking it was just mine only, since I have 5 iPads I exchanged it to newer writhing 15 day return policy. Second unit seemed perfect install was perfect , first one had to do 4 restores and testing failed unit. This replacement again sounds is missing, Siri cannot hear me, Facetime is silent movies, iMessage no audio , alarm no sound, apple notification for last Tuesday even never worked. So time to do another exchange and it better work flawlessly like my old iPads that still do, but this newer 12.9 has 512 gigs and functions I need.
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed, Screen size
Rated 5 out of 5 stars
I'm PC, but I needed something else
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been PC for over 30 years. I've used Apple products and use to own Mac pros. But, I always go back to PC. I needed something lighter to travel with, but had to be large enough to showcase my photos. I also needed something widely used by the industry. So, I'm replacing my HP Spectre X360 laptop, with this tablet. So far, it's been great. It's fast. I use the pen a lot, to make adjustments on my photos. I love that there isn't any lag, when using the pen. I own Wacom products and the pen outperforms it. Of course, it's an additional purchase. I just don't like having smudges all over the screen, when I'm trying to showcase my photos. Being only WiFi is fine. Nowadays, it's almost everywhere. I also purchased the keyboard, again, so I don't have to touch the screen. Plus, it protects the screen. The colors are amazing. The SOUND...WOW, WOW, WOW! I'm very impressed by this tablet.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed, Screen size
Rated 5 out of 5 stars
A great gift!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this as a gift for a relative. She loves Apple products! Needless to say, she raves about it. The screen is big, easy set up, easy to use, super fast, light & easy to handle. It's the gift that keeps on giving year round. If you like Apple products, you'll love this IPad Pro!
This review is from Apple - 12.9-Inch iPad Pro (2nd generation) with Wi-Fi - 512GB - Silver
I would recommend this to a friend
Pros mentioned:
Processor speed, Screen size
Cons mentioned:
Price
Rated 5 out of 5 stars
Great as expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the iPad Pro and pen to begin drawing. I love the realistic feel of the pen. Unlike paper you can easily roll back mistakes. I even like the feel of the pen on the glass. I've even started using it to make rough sketches for work. I didn't think I would like the large screen but now I can't go back to my iPad 2. The iPad Pro itself is lightening fast. It's a little expensive but works flawlessly. Looking forward to seeing new features.
I would recommend this to a friend
Rated 5 out of 5 stars
A GREAT STARTING POINT!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent iPad!!! It has lasted me over 7 years!!! The iOS continues to update and the performance has never lagged. It has served me extremely well, and I would HIGHLY recommend it to anyone looking for their first iPad!!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 5 out of 5 stars
Much Better Than iPad 2
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had an iPad 2 for several years and it seemed fine, except the couple of games I play on it were slow and had begun to crash regularly. I decided to upgrade as a "for me" Christmas present. After some research on several sites, I chose this model and Best
Buy had the best price. The screen view is excellent. I really like the bigger screen. The weight of the device is not at all bad. Set up was very easy and now, no more slow and crashing games. I am very well satisfied with this iPad.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
The best iteration so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought replacing my old iPad would be an incremental change. Not so. Everything is faster, cleaner, more effective. Writing with the pencil is brilliant and well worth the Apple price.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Better than expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The iPad Pro is so light and so brilliant I am blown away by it. I bought it to use as an electronic music stand. I put all of my music in it as PDF files. The music is just the right size to see without straining, and the backlit black notes jump off the page. It’s light enough to hold his music folder without fatigue. About the Apple Pen for marking music and it works flawlessly!
By the way, I tried to buy this at the Apple store, and became so frustrated with their employees I gave up and bought it at Best Buy instead. I think I will always do that in the future with Apple products. Best Buy has far better customer service
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 5 out of 5 stars
Big ole' thang
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this ipad for work to take notes and handle all aspects of paperwork. I am also able to respond to e mails and the large screen allows for me to present right off of the screen in small meetings. Sound is great. Battery lasts me for a consistent day of use or two or so days or sporadic use. The large size fits into my work bag well and its light and managable.
This review is from Apple - 12.9-Inch iPad Pro (2nd generation) with Wi-Fi - 512GB - Silver
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 5 out of 5 stars
Good for my mom
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not a fan of tablets and prefer laptops that offer much more functionality. I purchased because it was the best fit for my 74 year mother to browse internet and check email. I found the laptop and android devices were just too overwhelming for her and the iPad Pro was a perfect fit for size and usability. I do not find it productive for my needs or in a work environment but to play games, internet, email, and video calling with family it is perfect for the simplicity.
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 5 out of 5 stars
12.9 (black) IPad Pro
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely pleased. I enjoy how Apple offers color variations for its product, but hands down I’m ultimately thrilled with this one. I enjoy the seedless transition with the screen and the black border. It does offer that movie screen look when watching videos. Being a student and having the larger screen helps since I can use Microsoft products on this tablet as well. The sound is nice and the Bluetooth connect easily to speakers, keyboards, and headphones.
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size, Storage
Rated 5 out of 5 stars
Worth the $$
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from IPad 4, the 512gb gives me tons of storage, the new screen is HUGE and cameras are amazing,
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed, Screen size
Rated 5 out of 5 stars
Great for a new iPad user Or existing user
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great iPad. Superfast great color on the screen pleasure to use. Extremely happy with my purchase
This review is from Apple - 12.9-Inch iPad Pro (2nd generation) with Wi-Fi - 512GB - Gold
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Awesome tablet!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought the new 12.9 inch iPad Pro with 512 GB of memory. I had been using a second generation iPad with a 9 inch screen and only 32 GB of memory, so this purchase represented quite an upgrade. I also bought the Apple Pencil as an accessory, which I highly recommend. Together the iPad Pro and the Apple Pencil provide a lot of functionality that i could not get with my older iPad.
There are also a bunch of new apps that have been written specifically for the iPad Pro. One thing i am excited to try are the apps aimed at teaching kids how to write upper and lower case block letters and numbers. The app presents the outline of a character with directional arrows and the child uses the Apple Pencil to trace over the character's shape. My grand daughter is going to love this! I have not yet began to explore the iPad Pro's other capabilities. There is so much to learn. I am also happy with the fact that Apple is now including word processing software "Pages" as a standard app on the iPad Pro. This will really come in useful as one reason I purchased the larger format iPad was to replace my older MacBook laptop.
On the down side - I don't think it makes sense for Apple to deny users the convenience of a USB port and a memory card slot at this price point (the WiFi-only version of the 12.9 inch iPad Pro with AppleCare, the Apple Pencil and the Logitech Keyboard Case cost me over 1,400 USD). I think it would also make sense to enable mouse functionality like the Microsoft Surface Pro has. The other negative is that the enhanced size of the 12.9 inch iPad Pro comes at the cost of increased weight. With or without the case, this iPad is heavy to hold comfortably for long periods of time. And for this reason, I highly recommend purchasing a case with a kick-board stand. The new generation of keyboards (Apple / Logitech) are all powered directly from contact points on the iPad. This is nice as it eliminates the need for separately charging or replacing the keyboard's batteries. The Logitech keyboard is also backlit, which is a great feature. But these keyboards do not communicate with the iPad once they are detached.
Overall, this is a great product and the bundle of accessories I purchased represented a good use of resources. Not a "bargain" product by any stretch of the imagination, but like all the Apple products I have owned, a good value.
I would recommend this to a friend
Pros mentioned:
Screen size, Storage
Rated 5 out of 5 stars
Amazing Technology
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been waiting for the entire year for the new 2017 version of the iPad Pro, and I finally got it. The main reason I bought this is to do digital art, so the bigger screen is definitely a plus and 512GB is huge!! I can't wait to master some new skills and produce great art with it. The built-in double speakers are incredible. Overall, I am very pleased with this product. I am a new proud owner of the iPad Pro!
This review is from Apple - 12.9-Inch iPad Pro (2nd generation) with Wi-Fi - 512GB - Silver
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed, Storage
Rated 5 out of 5 stars
Great tablet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellant camera and storage. The speed is outstanding compared to my previous IPAD
This review is from Apple - 12.9-Inch iPad Pro (2nd generation) with Wi-Fi - 512GB - Gold