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Customer Ratings & Reviews

Your price for this item is $804.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.9 out of 5 stars with 732 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the 12.9-inch iPad Pro's large, clear screen, ease of use, and ample storage. Positive feedback also highlights its excellent camera quality, performance, and lightweight design, along with decent battery life and compatibility with the Apple Pencil. However, some customers find the device expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-732 of 732 reviews
  • Rated 1 out of 5 stars

    Wrong generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this only to find out it was a second generation, not a third. The home button is the tell. 3rd and 4th generation do not have home buttons. Also, the 2nd generation doesn't work with the 2nd generation apple pencil so that was a loss as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it's big, beautiful and pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't waste your time, buy a laptop. This is a clumsy "me too" device that wants to be a Surface Pro or SP-Clone without functionality. it's an apple product so it is sexy, well built and over-priced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This iPad seriously can replace your laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical at first when people told me that an iPad could replace my laptop. I purchased the 2017 iPad Pro with a Logitech Slim Keyboard case... and all I can say is WOW. It truly feels like a laptop... especially with IOS 11 and the right dongles. I use my iPad for video editing with an application called Luma Fusion, and everything works very well. Give it some real thought and I’ll bet that most people can get away with just using this iPad Pro instead of a traditional laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the 3rd generation. But your company sent me the "2nd generation." So, I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a brand new iPad and it won’t even charge been charging all day and still only 30%

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still use this today and it is just as good as the day I bought it. I use it for business, writing, drawing and watching my streamed shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it's great for everything and keeping your light bill lower by not using the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my 1st generation 12.9" iPad Pro since I was about to run out of storage space on the 128GB model. This unit is just as responsive, and it's reassuring knowing the added horsepower should run new apps and iOS 11 without complaints. With 512GB of storage, I imported my entire music collection and several 1GB+ apps which I didn't dare load onto the 128GB iPad. This was $100 dollars more than the 1st generation model, but I now have almost 400GB more storage available. I will leave it to others to comment on any improvements they might see in speed and screen quality. Were it not for my need for the additional storage, I probably would have held off on upgrading so soon since the 1st generation model worked flawlessly for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad Pro 12.9”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its big and sometimes hard to hold or prop up and stay connected to the apple keyboard I purchased separately.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a Touch ID problem. Purchased 3 2nd gen iPad Pro 12.9 and all of them showed Touch ID problems, when the Touch ID would no longer recognize or response. Returned all of the for an exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPads are expensive, but are a robustly built tablet compared to the competition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2nd gen 12.9-inch iPad Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2nd gen 12.9-inch iPad Pro with plenty of storage space.

    I would recommend this to a friend