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Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.9 out of 5 stars with 423 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12.9-Inch iPad Pro's large screen size and ease of use, frequently praising its performance and battery life. Positive feedback also highlights the device's lightweight design and improved camera quality. While some customers find the price high and miss the home button, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 423 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Beautiful images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much heavier than the next smaller one! Hard to justify the extra cost, Especially if you're looking for portability.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad to replace a VERY old iPad that I’ve had for almost 7 years (iPad 3 w/ cellular). I love having the cellular antenna so I’m not stuck to WiFi and hotspots. Love the speed and capability of this one. Only complaint so far is battery life isn’t as great as I thought it would be. Still trying to track down where my battery drain is but most likely the screen brightness is the culprit. Extra perk: purchased on sale during our states tax free weekend.

    I would recommend this to a friend
  • Cons mentioned:
    Button

    Rated 4 out of 5 stars

    Very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad pro is very fast. Have to get use to no Home button, but that won't be a problem. One con is no headphone jack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Quality digital notes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to take digital notes. However most all writing applications tend to be a bit glitchy every now and then with palm rejection. Apple product does a lot very well. Works great With my iPhone as the personal hotspot will automatically sync not needing a Sim card for the iPad if you don’t want to add an extra line. Digital writing can take up a lot of storage space 128 GB is smaller than you think on a high HD tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 10” iPad Pro that was only WiFi. I have it to my wife and treated myself to the upgrade 12.9” iPad Pro with cellular. Now my wife wants me to upgrade again so she can have this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the one I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this from Verizon. But after looking at Best Buy‘s open boxes I quickly canceled my Verizon order and ordered from Best Buy doubling my memory and cutting my cost by $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple standards are maintained

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these now and Newest pro is best of both worlds and with keyboard case can substitute for computer for most users. Price is high but it is the best option of it's kind by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did an awesome job with this model. My husband love it!! We’ve been Apple fans since the beginning. It’s not very bulky. Doesn’t feel heavy even with a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E very aspect is terrific.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am complexly enthralled by the features of my new iPad. I loved the iPad I bought from BB in 2017, but I am even more impressed by the features of my new tablet! It is GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Ipad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. The edge to edge screen does making holding it a little awkward at times and it can be bulky for a hand held device but that is my only issues with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING DEVICE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a VERY WELL PUT TOGETHER device. It does have a memory issue where you don’t get full memory usage. Amazing specs and video quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing even in 2020

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought myself a new 12.9 iPad Pro. I was hesitant since there could be a new model coming this year but it’s still worth buying. It’s amazing in every way possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a very good size, the colors are awesome. Fast and easy to use. I also purchased the magic keyboard. So just like a computer only better!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A great piece of hardware w/some software limits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is fantastic, with a vibrant and responsive screen, though I do miss the physical switch for silent mode. The change to USB-C charging is also great and long overdue. The only downside is how limited iOS is when it comes to customizing anything at all - Apple often prefers a slick-looking design to a functional one, and the large screen can sometimes feel wasted as a result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the ipad pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service received the ipad pro promptly. No problems with the product. I have used Best Buy for several years and always received excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this apple iPad is different from the other iPads you would have bought in the past, some things have changed and takes a little getting used to to operate. Not saying it's a bad thing just a different thing, so if you have trouble switching gears after learning how to operate something, then you will have a little trouble with this item. If not then you will be more than fine with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a surprise Christmas gift for my wife and she's loved it from the moment she opened it. Incredibly high resolution screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    disappointment with delivery and information

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item from Best Buy on 2/7/20 and still have not received the iPad. It's an apple product so I know it will be great once it arrives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPad for the family and everybody loves using it. We have to fight each other to get on it. Its very user friendly and look forward to getting another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love! My daughter loves this tablet. I use it for work sometimes too and my daughter for virtual learning. It is so reliable.

    I would recommend this to a friend