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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.9 out of 5 stars with 2449 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the 12.9-Inch iPad Pro's large screen size, ease of use, and impressive camera quality. Many appreciate its performance and lightweight design, although some find the price to be high. A few users noted the absence of a home button and headphone jack as drawbacks. Concerns were also raised regarding the available storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,449 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time and works as expected. Also the best price I could fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    minor upgrade to previous version, traded in the previous version ipad Pro 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift so can’t complain.useful for reading pdf files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. Not much accessories available on the shelf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No remarks. Missed the complimentary airpods like offered by Apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase for my daughters school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet and great services store pick up was fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad purchased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in stock. Normal Apple OS needed updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the display is sharp and huge recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big….great replacement for a laptop, though. X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the size and clarity of the images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My daughter uses if so school and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use great technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My 3rd one xxxxxxxxccxxxxcccccccc Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good screen, camera is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised and is fast, clear and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice features, but big and heavy and also pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this recently for my wife to do graphic design. I think it's cool, but she wishes it were not so large. Also Apple products in general are overpriced, but it does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with my iPad Pro. Wish I had selected something else. Issues with the card reader. For the investment I should have considered other options. I was very happy with my iPad Air 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably works for other users but I didnt care for the main buttons on edge of iPad to be covered with the case. No exact indicator of where the buttons were. Made it difficult to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Running with the dogs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to run with the dogs, run with the big dogs. And the dogs don't get any bigger than Apple. They will try to beat 5 or 10 or 20 dollars out of you at every turn.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to purchase this ipad.... and the moment i recieved it i had problems ! First off i want the 11 but the deal for best buy was HUGE and it was sold even in california. So i got 12.9.... i have returned kore than 9 keyboard cases because they dont specify the generation then one that did fit actually cracked the tempered glass. I went to best buy and bought a pencil mind u the helper didnt mention i needed 2nd gen(i dont use ipads) Honestly its so big that i feel like its my laptop. I am not impressed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product over a cheaper option by $20 because it said "Professionally Cleaned". Ipad was still dirty. Same with charger.

    No, I would not recommend this to a friend