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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.9 out of 5 stars with 2449 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the 12.9-Inch iPad Pro's large screen size, ease of use, and impressive camera quality. Many appreciate its performance and lightweight design, although some find the price to be high. A few users noted the absence of a home button and headphone jack as drawbacks. Concerns were also raised regarding the available storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,449 reviews
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really care for it because some software I couldn’t download without the app. Would not suggest for college use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be like having a MacBook but it wasn't. Very minimal on some things you should be able to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why Ask

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most Apple products there is not adequate or easy to understand tips on operating the product in question.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waist of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but felt like it was a waist of money. It is exactly like your IPhone without the calling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s no what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be less heavier also upset they don’t have a trackpad keyboard not from Apple to expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Website not clear that it was appointment only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website not clear it was by appointment only the man outside was rude. Only reason I bought it nobody else had one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a little too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but too big for my taste i switched it out to the 11"

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but too heavy for me. Recently had shoulder surgery and had a hard time holding the device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced for the exact same features as the last one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Non communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have to get employees correct information when selling products. I did not complete my purchase,I returned it. They had me make appointment then couldn't do what I needed,said it was against policy. Then I wanted something else done and that was taking longer than supposed to, as the person was walking around and laughing in back room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    i pad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good device helpful and used in many aspect of life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SHOULD HAVE GOT THE ONE WITH INTERNET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS GIVEN BAD INFO SHOULD HAVE GOT THE ONE WITH INTERNET

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales man Miss guided the iPad I bought supposed to be 256 GB . I asked the sales person at least a three time he said yes 256 GB. When we open this gift today it shows 128 GB .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy but not Best-Buy Fault

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several Apple iPads over time and always from the Apple store and honestly We have never had issues at anytime with any device. Not saying it’s Best-buy’s fault or anything but I

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Product - Incredibly Poor Buying Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is superb. The new policies at Best Buy stores is ludicrous. I don't want to do business with a computer or automated phone system. I want to deal with your helpful and professional staff. There was a reason we purchased our electronics from Best Buy. Unless you can become what Best Buy used to be we will purchase elsewhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple iPad and iPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my purchase online thinking it was going to be faster and smother with less contact due to the covid. When I went to pick up my items they didn’t want to honor the ipods which was a promotion that apple was giving. After speaking to several staff, asst manager and the manager the manager came the register UPSET and finally put in code to get my items. AT NO TINE DID HE INTRODUCE HIMSELF OR GREET ME. NOR THANKED ME For SHOPPING AT THE STORE Despite OF COVID-19. What a horrible experience I had.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Missed out on 100 bucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get a price adjustment when they lowered it 100 bucks I called the women said it was stopped I pad is great

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad isnt useful. Its overpriced with no true features. Your paying for the apple logo

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Purchased the New iPad Air due to 12.9 got lost in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry I can’t review this item as it got lost in transit. I ended up purchasing the new IPad Air.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have bought a phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an okay purchase. I probably won’t buy another one. I should have bought a new phone instead.

    No, I would not recommend this to a friend