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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.9 out of 5 stars with 2449 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the 12.9-Inch iPad Pro's large screen size, ease of use, and impressive camera quality. Many appreciate its performance and lightweight design, although some find the price to be high. A few users noted the absence of a home button and headphone jack as drawbacks. Concerns were also raised regarding the available storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,449 reviews
  • Rated 5 out of 5 stars

    Great! I use it all the time! :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple Pencil and Magic Keyboard, so I have turned my iPad into a working machine, perfect for note taking, drawing, typing, general school use, and media consumption. I use my iPad for nearly everything I need technology for, its perfect for me and has seamlessly fit into my daily workflow. :)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed really great for a gift. For everyone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Everything is crystal clear and it’s fast!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing Experience !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreaT size and favorite APPLE device in a WHILEEEE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHO WANTS AN APPLE?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to purchase a tablet for my son. After careful consideration I decided on the Apple tablet. The features are amazing and the colors are so sharp. My son is taking a course on Game Art and Design and he is really enjoying his tablet. I'm so glad I got it for him. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro - open box deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, pleased with the product and have not had any issues with the hardware functions. The software is right on point, no scratches or defects given it was an "open box" sale and it is quite the upgrade from my previous iPad mini. Definitely got a good buy out of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure luxury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice specially if you are already into apple game, their ecosystem lets you easily get sucked into their latest gear. Having said that, quality of product is outstanding and even a greater experience if you invest in more (expensive) accessories like pencil and magic keyboard etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect size for Peloton rides

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size iPad for doing my Peloton bike rides using the app. The graphics and sound are incredible. This is the third iPad I have bought in the past six years and certainly the best. I am very happy with this purchase and hope to have many enjoyable years with this tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new iPad, the screen and everything is just very nice quality. I use to watch Netflix and do schoolwork! But it is a little pricy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 12.9 - 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the original 12.9" iPad Pro (1st Gen) w/ the floppy keyboard vs this with the new relatively expensive keyboard. This is much better in comparison when it comes to overall convenience. Quick FaceID unlock, touchpad. It's a decent hybrid between a laptop and a regular tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my other 3 year old iPad 12.9 that "died". I basically knew what I was getting beforehand but love it just as much. The clarity is great. Not wild about Apple changing the pencil or the charging cord but Apple does what Apple does best; keeps making money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing like an iPad. Especially the pro version when there is a lot of demanding work (photo/video editing, misc, work, etc). The quality is outstanding with the physical build and software. Pair it with the pencil, and you have yourself an incredible machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my iPad that I have been wanting for a long time now. I wasn’t sure on the size as it felt huge when I first handled it . Now that I’ve had it a week , it seems normal sizing and I love the quality of the image , the clarity. Apple never disappoints me ! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great investment as a "family" iPad. With everyone home right now, it is good to have devices that are easy to use for kids and technically challenged adults.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large to be used as a handheld which is how I was hoping to use it. Quality of the picture/screen is outstanding. I returned this and went with iPad Air instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time open box buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never done open box before, but I’m honestly stunned at how immaculate this iPad is. I’ve been wanting one for a while now, and this was the perfect way to finally get it while saving a good amount of money. Super happy this worked out so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave as gift, but I have one too...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPad that i bought for my niece who is in school. She loves it. And I have one too. I love it. I have an Android phone, and I try to keep it as 'dumb' as possible. Having an iPad helps me to accomplish that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is little to review about the iPad Pro since it is a superb product. However, it is something else to boast about purchasing it at Best Buy with great service, at a great price, and add the Best Buy credit card and it makes it an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with all items. We are especially happy with Geek Squad technician Levi. He explained everything simple for us that aren't computer savy. He was very personable and friendly. You should be proud of his representing Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only question is how much storage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the 4th generation iPad Pro my use of a laptop dropped in half. So many common activities are ideal on a tablet. Email especially, but web browsing too. When paired with Apple TV or a HomePod the transition from a personal experience to shared entertainment is seamless.

    I would recommend this to a friend