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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.9 out of 5 stars with 2449 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the 12.9-Inch iPad Pro's large screen size, ease of use, and impressive camera quality. Many appreciate its performance and lightweight design, although some find the price to be high. A few users noted the absence of a home button and headphone jack as drawbacks. Concerns were also raised regarding the available storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,449 reviews
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new iPad so far. There are some things I haven’t figured out, but I should get it or I will call or come by the store. The young man that waited on me was very friendly and knowledgeable. Appreciate the courtesies. Thank you, Loretta

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet Available IMO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although an expensive purchase, this is probably the best tablet experience you can get with the hardware and software integration. Must-have for Apple enthusiasts. Do your research and make sure this fits your needs rather than a full-computer-OS machine!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great iPad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is a little high which is the reason for the 4 stars, but I upgraded from a 2017 iPad and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Wow I’m impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at how nice this iPad is over an older model I’ve had for years. It’s really large so that takes some getting used to but overall very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPad Pro, it is now my main computer. I am able to use microsoft office for what I need to use it for, surf the web and check my email. Are there drawbacks sure but not as many as you would think. It’s all about what your needs are and it fits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    New IPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I get used to it I am sure that I will like it better. I wish that it operated more like my old I Pad. I do like the larger size without borders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit large, I would recommend the smaller size but other than that I love it!! The only downside is that you have to purchase the apple pen and all separate and it’s all soooo expensive. I love my iPad though and I think it’s worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bough used, great save!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you’d expect, and a little extra! My favorite aspect by far is the integration of Mac-style features, such as tabs on safari instead of separate windows. I bough it open box, and it truly is like brand new (minus the satisfying unwrapping of cling wrap)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great shopping experience at Best Buy of Garner, NC. I love my new IPad Pro. I had a great experience as well with the Geek Squad inside the store to install my screen protector to my iPad. Over all, the customer service was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    love my ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ipad! This size is great for watching tv,taking notes for and attending classes. i do feel as though the camera quality is a little off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's a computer?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I add to the already heavily reviewed item like the iPadPro 12.9. I use it as my daily computing machine and I only have this iPad in addition to an iMAC. I am in love with the iPad Pro and especially with iPadOS 14, it is a joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Artists

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A little heavy if you are going from an 11 inch iPad 2 to this. Getting the case and the Apple Pencil is a must with this device. I use it for digital art and it is amazing. Well worth the price. I use it with Adobe CC and Procreate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly enjoying using my new iPad. The color is exceptional and I love using the keypad and Apple Pencil that I purchased at the same time. All in all, I would tell anyone who is looking to replacing their laptop, this iPad is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for remote rehabilitation objectives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Apple IPAD for my disabled sister-in-law to use with a remedial cognitive therapy program. The aides at her handicapped/assisted living facility said that it is working very well in accomplishing some of her rehabilitative goals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPad Pros for a very Long time and love them. I needed to update mine and purchased another. I do all my reading, banking, Buying/selling; purchase postage and playing games - all off my iPad Pro... Wouldn’t want anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    I pad performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and fast. I like the pen for graphics and adding notes to work projects. It is also a nice addition to my I phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with Apple when transferring my data from my old iPad to my new iPad pro. Only problems were service and knowledge of the ipad pro at Best Buy. 1st guy new little about its features. 2nd guy tool literally 1 hour to check us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products, my mini iPad is getting old and wanted to update a little. We were going to AZ to see our son for Christmas and her does not have cable. We hooked up to his WiFi and our Comcast and watched it as a tv in our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is works great for me. It’s basically the same as the last with better photo options. I’m big on taking video and photo’s so I love this thing. Also, I use this for travel and a laptop replacement now that I can use a mouse with it. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad but not mobile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad itself is by far the most responsive tablet out their no noticeable refresh lags. Only reason why I returned this was because when I used it on phone hotspot it was completely useless and theirfore I will be going with the cellular version.

    I would recommend this to a friend