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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.9 out of 5 stars with 2449 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the 12.9-Inch iPad Pro's large screen size, ease of use, and impressive camera quality. Many appreciate its performance and lightweight design, although some find the price to be high. A few users noted the absence of a home button and headphone jack as drawbacks. Concerns were also raised regarding the available storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,449 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best and unique iPad Pro that I’ve ever had. I love it definitely would buy it again if I had to .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I love it and the service with very impressive & it got here by the expected date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs to be more doable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product only a little disappointed in the durability of it, screen broke very easily with minimal pressure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the person that helped us was spectacular. I would recommend him and your store to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always been a great product made by Apple. Best Buy made the purchase experience very simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - but don't really know how to use it to my advantage. It's rough to be 70 and not so computer smart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice product compared to others. The price tag is high, but we got disconnected for price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this iPad for taking lots of notes, texting and emails. It's been working great - no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother ver y Happy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid really likes it to do Drawing. I like it also and I'm not a iPad person but I'm having send thoughts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad review for drawing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great along with the software I can download on here and not other devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad ever! I’ve had several iPads beginning with the first one and this one is a total package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent from the moment I walked in until I left, with a new IPad in hand! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv my iPad Pro I use it for my business it’s unique in every way , very dependable every business should use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad Pro, just didn’t get Best Buy points anymore apparently only if u use their credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad is fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought over a month ago for my son to be able to use at school, he is very happy with all the features of the Ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this as a gift. Really awesome for someone who is starting off a business of their own. They loved it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is great. It has nice speakers and are also quite impressive when listening to music or watching videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great tablet, the 120 refresh rate is amazing, it makes everything feels so smooth and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    “Your next computer is not a computer”, but ......

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my new iPad Pro with a Magic Keyboard to replace my old MacBook Pro. It has worked well as a laptop replacement with one exception. It is not compatible with any external disc drives, including the Apple USB SuperDrive. This is a big downside for me. I hope Apple is planning to remedy this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, with the magic keyboard, it has much of the functionality of a lap top. Only downside is it is heavy!

    I would recommend this to a friend