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Customer Ratings & Reviews

Your price for this item is $934.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.9 out of 5 stars with 3167 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 12.9-Inch iPad Pro's large screen size, ease of use, and excellent camera quality. Many appreciate its performance and long battery life, along with its lightweight design. However, some customers cite the high price as a significant drawback. Concerns were also raised regarding storage capacity and the lack of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,167 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Basically a brand new device for a lot less

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very happy with this purchase! As a classical musician and teacher, I use my iPad to carry a large portion of my sheet music library. It's great for on-the-go, whether it be for gigs, teaching work, school/university, or whatever else. The 12.9" screen size and magnetically-charging Apple Pencil are a major upgrade from my 2nd gen 10.5" iPad Pro, and they really make for a much better user experience in my line of work. Happy to have saved some money buying the 2020 model instead of the 2021 model, complete with the peace of mind that comes with it being Geek Squad Certified Open Box. Basically a brand new device for a lot less.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Ipad pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid portable workstation for my use cases!! Does everything I need it to fast and efficient. Would highly recommend to any college student who is looking to shrink down that book bag:). Apple makes high quality products so I wouldn't worry much about the iPad breaking or something going wrong with it also:).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching numerous unboxing and review videos on YouTube, I decided to buy one and try it out for myself. Got to say, the Ipad is really easy to use. I really like that the size of the screen is 12.9 inches, making it easier to navigate between two apps and making it super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome upgraded IPad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second IPad and I love it! The screen is significantly improved, the speed is better, the touch screen is more responsive. I got the higher memory, which is great because I game and have a ton of pictures and music. I definitely recommend this IPad. I use mine daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPad Pro! Was stuck between a Mac and pro. I wanted something for laptop use but also to edit photos and I’m glad I went for the pro. I feel like it really is more then a big iPad especially with the magic keyboard. Went with the 12.9 since I do want more of the laptop feel and it’s great to watch movies on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Amazing experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to buy it to take notes and also to be a compliment for my MacBook Pro. I like that you can use it as a second screen, but there have been some issues when connecting it to use. Hopefully, this issue gets solved with the coming iPadOS 14. I like that it can work like a MacBook if you don't want to be carrying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and size. Easy to use. Extremely fast

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Whats a Laptop?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 12.9 iPad!!!!!! Its life changing. I been trying to switch from my laptop and this is it. Its not as big as it sounds, its the size of a piece of paper making it easy to carry. Super fast and square modern design. I do wish it was an OLED display but Apple's Retina displays are really good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my wife as a gift and she absolutely loves it. I am impressed by the large, crystal clear display, and by how light it is. I worried that this tablet would be too heavy for her, after just using a phone for everything for years, but this has not been a problem. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the ipad pro original. Loved it and still use it outside, since I don't want to take this new one outside yet. But what a difference, the quality of the display is way better, the speed is better, the size is smaller, LOVE it. I was on the fence at first, but have no regrets, it's worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The last iPad you’ll need

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last iPad you’ll need. This is a perfect machine. Great screen, fast processor, and familiar apps and layout. Even Netflix looks 100x better on here! It’s amazing. I’ve had this for a few months, and regret nothing… only that I didn’t buy it a few months sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Lots of fun to use, 3d scanner is meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This revision of the iPad is very responsive and is a prime example of how well iOS devices should work. The 3d scanner isn’t quite high enough for fine detail if you are in a creative industry. Don’t expect much if you scan anything that isn’t room scale. I am using some 3d modeling apps and it is quite snappy with this hardware. I enjoying the speed in the painting programs as well. Battery seems to last about 6 hours on continuous use in graphics intensive apps. All in all, I’d recommend it to any artists looking for portable creativity. Remember to purchase an ipencil and a protective case that can angle if you want to get best experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a iPad 5th gen 9.7 & it’s been a great decision. Great sound & imagery. Even though it’s a much larger size it’s not awkward or heavy to carry around should it be in your hands all day for work or school. Also much easier to type on than the others as well. It is definitely the superior tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly enjoy this product. A bit pricey but it really helps to enhance my professional career in fashion. Bought the entire bundle, Apple pencil, keyboard and charger. It is an innovative product that will revolutionize any type of activity of business one utilizes for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and personal and love it. The bigger screen was a must for me and using the it with the keyboard makes emailed super easy. I use webex and zoom as well and have the Apple pen. I am able to highlight, point to abs circle anything I need to. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome! 10 out of 10!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPad purchase. I love it so much! It’s great that it’s a tablet that can be used as a laptop. The big screen is awesome. The pencil and keyboard make it so much easier to use! It works excellent and the battery holds a charge very well! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for artists!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how lightweight this is and how the screen is super big, making it ideal for artists. Definitely invest in the Apple Pen if you're using it to draw. One thing is that I wish the camera was more covered because I'm afraid it will get scratched every time I set it down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    I love my new iPad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad! Purchased to use to teach online. Great for "mirroring" to my MacBook and using an app to emulate a whiteboard for working problems. Also useful for grading assignments submitted electronically--open assignment, grade with my Apple pen on the iPad, and email back to the student.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my 3-1/2 year old iPad Pro with 9.7” screen - mostly because my 32GB kept running out of space. I was uncertain about the larger screen but wanted it for Procreate. Though the larger size takes getting used to I don’t regret stepping up in size and in memory.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of iPad Pro and upgraded to this version, and to a bigger screen size. Battery life is great with this iPad. The larger screen is almost the size of the small lap top. It took a bit to get used to the bigger screen size, but overall happy with this purchase.

    I would recommend this to a friend