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Customer Ratings & Reviews

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Comp. Value: $1,099.99

Customer reviews

Rating 4.9 out of 5 stars with 3167 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 12.9-Inch iPad Pro's large screen size, ease of use, and excellent camera quality. Many appreciate its performance and long battery life, along with its lightweight design. However, some customers cite the high price as a significant drawback. Concerns were also raised regarding storage capacity and the lack of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,167 reviews
  • Rated 3 out of 5 stars

    Ipad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Ipad I bought for my parents. It seems to work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad was great.........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WEAK BATTERY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Battery doesn’t even last 3 days, I have to charge this iPad Pro almost every other day!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, works good, I though would be more useful, I don't like so much but my wife does!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad Pro 12.9” 4 generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent over a thousand dollars on iPad Pro and had the understanding the pencil came with it. The guy even showed me how to use it on the display one. Well, when I opened the box, it wasn’t there and when I called, I was told it does not come with it. I was very disappointed . Also I went into the store to ask them to help me put the screen on because I was afraid I would mess it up with my arthritic hands and to show me or at least tell me how to set up the iPad. They said they would do it but it would cost me $100 and were not very nice about it when I refused to pay for something that should be a service. I had to order the screen and iPad cover because they did not have any in the store. I’ve purchased many things from Best Buy, but no more. With no service, I’ll go to Sams or Costco. Us old folks are not tech savvy, and a little kindness goes a long way.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buying this version was a mistake

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow brought the wrong version in error get the one with the M1

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera for all my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my family. Something to look for when we gather as a family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it not love it. I wish word was easier to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had for 2 weeks then stopped charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is taking care of it, but it just wouldn’t charge anymore after 2 weeks. Inconvenient to say the least being I’m pretty dependent on my iPad for work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too heavy, big and bulky. Not many choices on cases to choose from, wish I’d gotten the new iPad Air, kinda bummed that I can’t return it, only bought it in September

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best iPad purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad I have purchased. The sound and picture quality make it well work the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Power adapter change

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it again, the power plug is different, Little big not to have in a case slippery and heavy just to carry.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought it was ...just a overpriced iPad for me and I have had every model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not pick up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never picked this up. Please look again. I can pick it up but it’s saying I already did

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i hate it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hate it. i hate it i hate it and i wish id never putchased it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and I didn’t like the sharp edges. It was uncomfortable to hold.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No, Apple. Do better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced iPhone... Honestly, I prefer the MacBook vs iPad. Wanted this to take notes for work and use as a replacement computer... you need to buy the keyboard and pen to make it worthwhile. Bought at Black Friday and would have returned. Can’t stand Best Buy’s harsh return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You sold a product I prepaid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I review this product as you wold to someone else. I ordered it, paid for it, came to pick it up and you sold it. Not happy. That’s the reason for paying for it and ordering it. So, I would have it when it arrived. Why seek some i f that was already paid for? Not Happy!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first apple product and i am unimpressed. Bought April 25, 2021 and it is now July 11, 2021 and it will no longer charge. Of course its already past the return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy place to purchase something.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy service, took me along time to chase someone down just to retrieve this item. No help was wanted, just wanted to purchase and leave. The product was great but the store and service is horrible.

    No, I would not recommend this to a friend