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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 3167 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the 12.9-Inch iPad Pro's large screen size, ease of use, and excellent camera quality. Many appreciate its performance and long battery life, along with its lightweight design. However, some customers cite the high price as a significant drawback. Concerns were also raised regarding storage capacity and the lack of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,167 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Apple Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Ipad I have owned and I didn't know what I was missing before. Good sound, Great picture. Very responsive to the touch and although the largest Ipad is not too heavy. Good battery life and I purchased a case to protect the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great for college— has a couple drawbacks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: Pros: -takes notes, paperless for college -keep textbooks on it via pdf -type up papers using logitech case -multiuse i.e. iMovie, Garageband, recreational, editing -Buying from BestBuy SAVED me (ipad broke, but it was within my year warranty with BestBuy and I got free replacement. Otherwise, i was screwed) cons: -it’s Apple lol (Con because apple is monopolizing everything and they make it impossible to get anything repaired. You HAVE to go to apple people for repairs and they will charge a ton. You go anywhere else and the device will know, and shut down, won’t work.) —Costs A lot — Breaks easy, and without warranty/apple care you would be screwed over $1k Almost 2 years later, I still use it as my main college device. This semester was my first time ever in person and it’s still more than enough. I take notes on it and have my textbooks on it- which has saved me from having to have physical notebooks and textbooks with. 2 days of the week i am on campus from 9am - 6am. That’s 9 hours having to bring my backpack. If i didnt have my ipad, i’d have to carry multiple textbooks and notebooks. I did that in highschool and its backbreaking especially since I cannot drive and have to take the buses for over an hour to get to and from school. I am also able to type up my papers on it just fine with a logitech case. I can do everything for school on it + enjoy games and garageband. The main con is it is expensive, it’s easy to break, and it’s Apple lol. Weigh out what you need most in a device + your budget. Also remember, that you don’t need the new hot item in technology. There will always be a “new hot item” in technology. Go with what works best for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one super incredible iPad! Easy to use. Very fast and easy to operate. Facial recognition means no more worrying about greasy fingers from chips when logging onto the iPad. Connects easily to Bluetooth keyboard. It is kinda expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent display and cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we’ve all come to expect from Apple. This thing is lightning fast. The display is second to none, it’s absolutely crystal. The cameras both front and rear are amazing as well. If you’re into tablets, this should be your jam!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Finally Got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the ipad Pro 10.5" to this 12.9" beautiful beast. It's very fast and lighter than I expected. My apps, data, and settings transferred from the old device to the new one seamlessly thanks to Apple's built-in automated tools.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love my iPad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase!! I had been wanting an iPad for years…but didn’t want to spend the money. Well, I can now say that I’m glad I did. It is so convenient and simple. Well worth the money! I have never had any issues at all with this iPad…and I’ve had it for nearly two years at this point. One point I would like to make…instead of trying to purchase an iPad that is smaller or doesn’t have all the features that you’re wanting…just go ahead and purchase the one you actually want. I’m glad I spent the extra money on the bigger screen and better camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible iPad Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not usually an Apple fan. I've always bought laptops (not Mac) and my phone is Samsung. However, I am in love with this iPad Pro and bought this instead of a new laptop. I got the magic keyboard with the track pad so this is my new go to for work and personal. The sound for the music is incredible too, much better than my laptop or other tablets. Facial recognition sold me, WOW, they got that above all the other competitors! It also holds a charge for so long, and I like that my iPencil is always charged. No more having to toggle between charging 1st generatin pencil or previous iPad Pro. I also recommended this to my Mom who was looking to get a new laptop. I told her to go with this, she did, and she loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for college students, and busy professionals. Easy to use and great visuals and sound. Great for online gaming and streaming videos. The price is a little high but you get what you paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got a great screen, ample ram and great battery life. Pair this with an apple pencil and you have yourself a powerful creativity device. Thin enough to fit in any backpack. However I recommend installing a glass screen protector and a case to enhance its durability since it is almost too thin There are hundreds of tablets available in the market but nothing comes close to the iPad. A little pricey but definitely worth the money. Apple usually provides software updates for close to 5 years, while other Android manufacturers provide software support for approximately 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Worth every penny, and it was lots of them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five-ish years, iPad was still functioning without issue, but the lure of a larger screen and more bells and whistles brought this into the home. If I have a complaint--and let me stress this is not a complaint--it's almost too large for some of things it's used for. (I mentioned that is not a complaint, right?) It's more unneeded evidence at this point that Apple's not Apple by accident--smooth, intuitive, fast, and hopefully one that'll have the life expectancy and reliability of its predecessor. I'm confident it will. If you're on the bubble, pop it and hit Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love this iPad Pro 2020

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked out the iPad Pro 2020 before purchasing because I wanted to check the size, if it was going to be too big as I wanted the 12.9 screen. This iPad Pro is perfect for my needs. The size is wonderful and not too big. I have been able to use it for better viewing and it takes the place of my laptop. Also using some of the software from iWorks and learning new things on the iPad. I purchased this one with just the WiFi since I have a smaller iPad that has both WiFi and Cellular that I want take if I travel. This has worked out great! I also purchased the Lenovo cover with the keyboard attached. This combination makes the iPad Pro so easy to use between the touch screen and the keyboard cover attached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, quality picture, speed, and aesthetics make this iPad a definite upgrade. The 12.9 is quite large but it’s great as an extra tv or for apps that don’t work as well on smaller screens.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great iPad for any type of work! Everything works excellent. Very helpful & it hasn’t given me any type of problem it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best iPad!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPad! The extra large screen makes it easy to watch videos and use the touch screen. The clarity is on another level!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for my wife. It's portable and lightweight. She loves it and uses it every day. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient ipad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ipad the best out in the market. Works like a dream if you get apple pencil its way better. I love to draw on my ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad mini

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly great for the kids and PERFECT size for road trips and dr appointment days! Even works great when on a learning game!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    A-M-A-Z-I-N-G !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 10.5 inch iPad Pro. Huge improvement. Lightning fast , gorgeous display, easier to hold than I thought it would be. Don’t wait to upgrade.. you won’t be sorry!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be our 5th iPad since Apple introduced it, but the first large screen we owned. PROS: Like the big and vivid display . It’s also fast and takes nice photos. Quality and build excellent CONS: Battery life not long enough, little heavy, and pricey. Luckily, we got in on sale for $899 at Bestbuy and was the lowest price we could find at that time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Just do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Amazing upgrade from my iPad 9 inch. I love the Face ID and the back camera. SCREEN SIZE! It also has amazing picture and speed. Very happy

    I would recommend this to a friend
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