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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 626 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the 12.9-inch iPad Pro's large screen size and ease of use. The improved camera quality and smooth performance also receive high praise, along with its surprisingly light weight for its size and the ample storage capacity. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 626 reviews
  • Rated 4 out of 5 stars

    Great investment for college students.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is really excited about using her iPad Pro, for taking notes for her college courses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ipad, except battery life is weaker than i would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ecellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those on the go people, for ebooks, movies, and other stuff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my MacBook Pro. This really does not substitute a true laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work work work work work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this or work and has been awesome on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to play around with it more before I can give a detailed review.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    my son loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it , no happy with the hoops we had to go through to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the off/on switch. Wish it still had the usb ports

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It becomes difficult sometimes to use, it’s very sensitive I’m unsure whether or not it’s refurbished since the sell person at Best Buy had me to sign a return wavier stating that I’m unable to return it. I have had a few I pads and this one is not my favorite.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. Needed to upgrade to newer model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit very comfortable watch band for the Apple watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been 'wowed' by the new iPad Pro. It certainly functions well and I don't think it was worth upgrading. So far the only positive is that it's more functional for me at meetings, etc. - particularly when working with documents and spreadsheets

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for that price. I recommend it to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 trips to the store and my ipad was still not set up to use. Initial sales person, Jim, lied to me about the amount of memory would be on the ipad. Second person, at geek desk, didn't set up ipad properly, Third time the geek person finished setting it up. But no one told me I needed to buy a sim card...Had to make another trip to get a sim card so I could use internet. All the people were very nice, personable, acted concerned, but obviously don't know what they're doing or what the products are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box fail

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let start with the box I=the corners were all crushed when I received it. When I opened the box the iPad was ON and super dirty and scuffed! These best the was someone else’s password and Face ID attached. I paid for open box Geek squad certified and that was an obvious lie! Needless to say I returned it and got a NEW one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My new tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay I'm still trying to understand a lot of the features, but all in all it's a good tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good play toy for on the go can be used for more serious stuff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has a hard time turning on from sleep mode when a bluetooth case/keyboard is connected continuously. Power button has to be pressed multiple times for the screen to properly turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The online buying doesn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up in Canada and I tried about 20 times to by the products online. All the "experts" that I contacted and "helped" me were totally USELESS and I couldn't buy them. I only could buy my products int actual store, where people were very nice and helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a brand new one and when it was shipped to my house the power wouldn't even turn on it was a faulty product and I had to return and I'm not happy at all.

    No, I would not recommend this to a friend