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Customer Ratings & Reviews

Your price for this item is $522.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,306 reviews
  • Rated 5 out of 5 stars

    New IPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent acquisition, just what I wanted and needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love it! Will buy again....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad nice upgrade from my old 12.9 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for iPad Pro 5th generation fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the resolution and color depth, enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad is overall amazing. enjoying it a lot....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just saying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself great. The delivery of the darn package sad it was just thrown be left on the porch anyone could’ve taken it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. I did wish it came with a headphone jack port. I would only get this if its on sale as I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hijacked this from my daughter and then decided she didn’t need it. After using her old iPad for a day she pouted and whined until she got one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and total tech plan and geek squad worked great syncing all of my business files over. The keyboard on upper rows is so hard to see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it except the battery drains faster than it should. Best Buy service was professional and prompt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone and an HP desktop and wanted the iPad for ProCreate, which I haven't used yet. I watch videos while on my exercise bike but am getting a lot of freezing and buffering. And the iPad is a lot slower than I am used to. I had an appointment with TotalTech. The tech was helpful, but the issue is still not resolved. If the issue can be corrected, I'll change my review.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product although I have not as yet used it, I will write a review once I have opened and started to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exorbitant price tag and slow performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is Apple. You will get a high quality and exorbitantly priced item that is so fragile you need both screen protectors and a case for. I was not that impressed with the speed of mine so I took it back. In the future I will only get the cellular model. I still didn’t see the high speed even with high speed internet. Finally I was not that impressed with the case selection in the store. Purchase that elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m okay with this iPad but the battery seems to run down faster than any one I have ever had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm Awkward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi I-pad seems to work very well, in fact it works better than I do. After a Mac Book Air the navigation is slightly awkward but I'm catching up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for my wife.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but Apple does it again with a special cord that requires additional money to accessorize. I protect mine with an Otter box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made the swutch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as planed. Easy pick up and activation. Runs much quicker and the screen in much clearer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Promising Hardware, Software still Work-in-Progres

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinion, the full potential of this iPad is not fully there yet but the hardware shows a lot of promise. Compared to other Tablets in its class, it’s definitely light years ahead. Hardware build is perfectly Apple’s. The Apple Pencil adds to the value of this product as well as the keyboard/ trackpad combo accessories out there. Know your ‘use case’ before buying this model as it’s pricey and cost the same as a mid-level MacBook Air with the same processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced it from the first generation iPad Pro. Screen is the same but it feels smaller. New c cable for charging….

    I would recommend this to a friend