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Customer Ratings & Reviews

Your price for this item is $522.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,306 reviews
  • Rated 4 out of 5 stars

    pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected no problems noted in operations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ouch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that the edges of the magnetized case along with the device case were too sharp for my use. I am used to my Mac BookAir which has very thin and smooth edges. This one hurt my lap when I was sitting and using it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but same design of 2020 good battery and m1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my 6th gen iPad. Worth the $$$$.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This is one of the best Apple has done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sell fake items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not trust apple product from Best Buy. They sell inauthentic product as original and refuse to take responsibility

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No points for apple purchases!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No points for apple purchases! I think its terrible that best buy doesn't give you points when you purchase apple products from their store. That is not good for their customers. Pathetic!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Buy a surface pro instead

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is extremely overpriced for what it can do. IpadOS (even with ipadOS 15 coming this fall) is far too limited. You can’t hook this thing up to an external display. You can’t use a video conference software and use another program at the same time. You can’t plug in headphones. Does it look nice? Sure, but its so thin that the battery suffers, so battery life is just okay, not great. Do yourself a favor amd skip this. Get either a surface pro 7, or a regular ipad. It’ll do the same exact things this one does.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except for the battery life. It must be charged at least twice a day. My old iPad would last all day on one charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPads won’t sync your Music/Movies through USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is really starting to release junk! These new iPads will not let you sync your music/movies from a Mac. Both devices updated as apple support requested. Apple support could not fix the problem. Said it would be fixed in the future with an update. So they expect us to buy something new and then maybe it will work before your warranty expires! Steve is turning in his grave!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery drains fast.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it except the battery drains almost as fast as my 2nd generation iPad Pro I exchanged it for. It was 5 years old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wasn’t first time with them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were going to have geek squad install it they called morning of appt said they never installed one and canceled appointment AMAZING !!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor software despite great hardware.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per usual, great hardware limited by Apple's software choices. I have tried a few tablets and while this might be the best specs wise, the software is just so limited and makes it unpleasant to use this tablet. The blooming issue is still very much there even if you buy new so hopefully Apple's next one will address that and ideally actually make iPadOS useful, and make it take advantage of the hardware is has available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPAD PRO

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ipad but it would have been nice to be told it would NOT connect to my T-mobile account...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems Archaic for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I didn’t know that word’s full version did not work on it. No one, not even apple could help me figure this out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thought I upgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t see much difference from prior generation. Wish I would have saved my money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy. I thought it will be work as a laptop alternative.... Some programs did work better on my Mac

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced and not so great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just overpriced. For a device at over 1000$ and bragged about screen, blooming is an issue. Will definitely not recommend this product to anyone. iPad air should be good enough. It’s definitely not a laptop replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced older Mac and after a short time it became clear that I needed more power and size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Al Gburi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price a little higher than other source , there is newer models too I was not aware about when I bought it

    No, I would not recommend this to a friend