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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $1,099.00

Customer reviews

Rating 4.9 out of 5 stars with 2062 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-inch iPad Pro's large screen size, ease of use, and strong performance. Many also appreciate its long battery life and lightweight design. However, some customers find the price to be high, and a few have experienced issues with the Apple Pencil. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,063 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Newest iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand new iPad Pro’s are absolutely great. They are so fast and easy to use, I could not be without one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    12.9” iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad!! Incredible graphics and crystal clear display! Fast processor and great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the iPad not so much customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person who was helping us chose my iPad and trade my old one was a rude jerk, I don’t even remember his name but it was a tall white male, he spoke Spanish even though he couldn’t even be bothered to let us know even when he was listening to us talk in Spanish, he was hurrying us all the time and at the end he just sent us to geek squad and told us we were not going to see each other again and to pick up our stuff over there. I also told him specially that I wanted an Apple Pencil with my order and when I got to geek squad and they gave me my iPad I didn’t see the Apple Pencil with it, the girl assisting us was very kind and attentive, she told us they didn’t receive the Apple Pencil but was going to get it for us. If it weren’t for her the experience would’ve been terrible. Thankfully everything worked out and I’m happy with my products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1st to 6th in one leap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces an IPad Pro 1st Gen. While the 1st gen was still working just fine 7 years after purchase, the new one's performance is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad for your buck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet purchase ever . Budget friendly and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone going back to college that doesn’t want to have to lug a bunch of stuff around.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size! 10/10 recommend for people who travel for work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery lasts long. Great for taking notes for school. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best ipad I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from an ipad air 2015 that ive had for 8 years. And the bigger screen is a major plus. I love the apple pencil as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is Very good. I have been using extensively from the day I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Loved it!

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, it gotten stolen tho and I really miss it so I might buy another for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Apple iPad Pro.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the apple iPad Pro with the 12.9 screen. It was a good value price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - very good battery life, great display and great versatility

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome product works really good and the game on It works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The best iPad ever owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ipad I’ve ever owned. It’s the size the quality, the beautifulness of it. I thought i was fancy before but now im queen LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved all my iPads. They get smarter and smarter with each upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when purchasing my new iPad. Looking forward to all the things that come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lobo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good the best big , nice , feast and good quality y

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple i-pad 12,9-inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product!!!! for business and personal use!! im going to buy one for my wife!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ipad its more than what i expected. Better than i expected

    I would recommend this to a friend