Customer Ratings & Reviews

The Apple 12.9-Inch iPad Pro stands as a pinnacle of innovation, blending cutting-edge technology with sleek design. As an avid user of Apple products, I recently had the pleasure of experiencing the latest model, and it exceeded my already high expectations in every aspect. First and foremost, the performance of the iPad Pro is unparalleled. Equipped with Apple's M-series chip, this device effortlessly handles even the most demanding tasks, whether it's graphic-intensive gaming, video editing, or multitasking between multiple apps. The responsiveness is instantaneous, and there's never a hint of lag, providing a seamless user experience. The 12.9-inch Liquid Retina XDR display is simply breathtaking. With its ProMotion technology and True Tone capabilities, colors are vibrant, details are crisp, and images come to life with stunning clarity. Whether you're binge-watching your favorite series, editing high-resolution photos, or sketching digital artwork, the display elevates every aspect of content consumption and creation. Design-wise, Apple has once again set the bar high. The iPad Pro's sleek and minimalistic design, featuring slim bezels and a lightweight yet durable aluminum body, exudes elegance and sophistication. The Space Gray color option adds a touch of modernity, making it a statement piece in any environment. One of the standout features of the iPad Pro is its versatility. Whether you prefer typing on a physical keyboard, sketching with the Apple Pencil, or navigating with touch gestures, this device adapts effortlessly to your preferred mode of interaction. The compatibility with a wide range of accessories further enhances its functionality, transforming it into a productivity powerhouse or a creative studio, depending on your needs. In terms of connectivity, the iPad Pro leaves no stone unturned. With Wi-Fi capabilities, staying connected to the internet is seamless, and the optional cellular model ensures that you're always online, even on the go. The inclusion of USB-C port opens up a world of possibilities, from connecting external storage devices to powering up accessories, making it a hub for all your digital needs. While the iPad Pro undoubtedly excels in many areas, it's essential to acknowledge its premium price tag. However, considering the unparalleled performance, stunning display, and versatility it offers, it's an investment worth making for professionals, creatives, and tech enthusiasts alike. In conclusion, the Apple 12.9-Inch iPad Pro sets the benchmark for what a tablet should be. With its powerhouse performance, stunning design, and unmatched versatility, it's not just a device; it's a game-changer. Whether you're unleashing your creativity, boosting productivity, or simply enjoying multimedia content, this iPad Pro delivers an experience like no other. Highly recommended.

Bought a brand new iPad Pro 12.9 inch 6th gen M2. The iPad screen was defective, pixels kept fluctuating in videos with a line appearing randomly on the screen. Didn’t expect this from an Apple premium product like an iPad Pro. Highly disappointed with this product.

SInce the very first day that I received it the touchscreen is randomly non responding. I paid a lot of money for a pro iPad and all I got is a device with ghost touch and not responsing lots of times.

I bought open box Excellent ipad, and it showed up with nothing in the box. No box for the tablet, nothing. That's totally ridiculous and a cord on top of it i will never buy open box again

Limited color - only grey, no imprints allowed. And the iPad Pro is so slow when it's brand new. The seller said there would be cash back, but we didn't get approved by the Bestbuy card, so there's nothing back.

It didn't have a charger and cable. I even bought an Excellent-conditioned iPad. They deceive me. Then, I complained to them, but they only offered I should buy a charger and cable on my own

It can do everything I ever dreamed of and more. It has a super-fast chip, a super-bright display, a super-wide camera, and a super-cool port. I can make 3D designs that look like they’re popping out of the screen, build AR models that make me feel like I’m in another world, play games that make me scream with excitement, and more. And the battery never dies on me. The display on my iPad Pro is so awesome, I can’t take my eyes off it. It has a high resolution, a wide color gamut, a fast refresh rate, a high contrast ratio, and True Tone for comfortable viewing. It also has different brightness levels for different types of content. It’s like having a mini sun in my hands. The camera on my iPad Pro is so smart, it knows what I want to do. It uses machine learning to automatically adjust the frame during video calls. It can pan, zoom, expand, and focus on me or other people in the call. It’s like having a personal assistant who knows how to make me look good. On the back of my iPad Pro, there are two more cameras. They are great for shooting videos with high quality and HDR. I can capture funny scenes and moments with my iPad Pro and edit them with ease. My iPad Pro also has a lot of RAM, which makes it run smoothly and fast. It also has a Thunderbolt port for connecting external displays and devices. The audio quality of my iPad Pro is amazing. It has five mics and four speakers that deliver theater-like sound and Dolby Atmos. I also have some accessories, like the Apple Pencil, Magic Keyboard, and Smart Keyboard Folio. Wi-Fi 6E ensures a fast wireless connection, so I can quickly access my network and stay productive. My Apple 12.9" iPad Pro is the best thing that ever happened to me. It’s powerful, beautiful, fun, and easy to use. It’s like having a supercomputer, a cinema, a camera, and a studio in one. I can’t imagine living without it.

Not at all what we wanted or asked for and this is what they gave us

Only disappointed with the length of battery. Down to 50% charge by noon.

Lasted 24 days before it completely died, no charging indicator when plugged in, completely dead. Bringing it in tomorrow to fix it or exchange it.... great 1200 dollar product

Wouldn’t buy this again just shouldn’t sell items that don’t keep its charge and gets hot Took it backbefore the 12 days and they didn’t take it back

Not use to an Apple product and I'm learning as I go.

I am so disappointed I charge my I pad 100 % and I can only use it for 3 to 4 hours

Horrible experience at the store , the staff was very rude and unprofessional.

After an update, it is HORRIBLE for a few days. I've had less than 3 hours. It can even drop significantly while the screen is off.

Hasn’t even been 1 month and it doesn’t turn on. Couldn’t get a service appt till 10/1.

For now since I don't have the item yet and it was ordered on the 7th.

Since I don’t have this iPad because it was purchased with my stolen credit card, I can’t give a good review. So, I’ll say 1 star for constantly getting an email by Best Buy to review an iPad that was purchased by thieves.

Great ipad. I had the air 4th gen before whichIloved for 3 years. Big difference in speed and of course bigger screen.

I ordered this online Friday night. I received great communication via email that the order had been received and another email when it was ready for pickup. I walked in the door Saturday morning and received instant service. The two young ladies asked for the email with the confirmation QR code, which I gave them. I was led to the pickup area where I received my iPad Pro and was on my way. My in store time was five minutes and I was on my way home to explore my new device..