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Customer Ratings & Reviews

Your price for this item is $659.99
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The comparable value price is $1,099.00

Customer reviews

Rating 4.9 out of 5 stars with 2066 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-inch iPad Pro's large screen size, ease of use, and strong performance. Many also appreciate its long battery life and lightweight design. However, some customers find the price to be high, and a few have experienced issues with the Apple Pencil. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,066 reviews
  • Rated 4 out of 5 stars

    Apple Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far still learning how to use it. Sales associate was super nice and helpful

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    iPad 12.9 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre speaker, screen is too sharp for no reason and waaayyy too expensive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second iPad and I love it. The service was great. I will definitely get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro Gift Opened Before Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is quite happy with her 12.9 inch iPad Pro for her Christmas gift. Yes as of my writing of this review we are still two weeks before Christmas so she opened it the day after we brought it home. The resolution is amazing. I just wish she would set up facial recognition or a password for me so that I can use it. I guess we will need to buy one for me. Of course, at the cost of this device, I had to hurry to find a case that would protect it from any damage if accidentally dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Once again, another home run from Apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Apple does not disappoint with the quality of their products. I use this iPad daily for everything. I love the large almost 13 inch screen, crisp and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big screen ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good deals for me,my kids like it very much,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it coming from an older tablet. The display is very nice and so easy to use. Glad i made the purchase. Recommend it to anyone that wants one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent IPad with my only complaint being the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Luddite at heart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating to learn. Not Best Buy’s fault. No easy way to transfer all the non apple information

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good apple product good quality and everything……..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I pad greatness?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have had my I pad for 2 weeks now. I went to turn it on this morning and I could not get it turned on. I called Best buy in Wesley Chapel and wasn't lead to a fix. I googled it and tried a hard reset to no avail. Finally got a apple rep and after 6 tries got it to restart. This much money spent and this much trouble 2 weeks out. Not happy. Larry

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad experience with excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad that was advertised as being in excellent condition. However, upon receiving it, I found that it was not even in acceptable condition. There were scratches on the screen, so I ultimately decided to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Very powerful iPad just like a computer .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very versatile, can see myself using this product for a long time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Apple products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahhhh….bought for children. They better love it. I appreciate the sleek look and feel

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Neighborhood satisfaction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of tech Salesman beyond helpful I’m two blocks away from work and hope to buy a supersize tv there. I walk in often and check out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues when on tic tok when viewing wouldnt roate known issue older model no issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should come with a longer cable for $1000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but the cable they give you is only 3 feet long, which is stupid pulls out of the wall every time you move

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; the battery dies a little fast but overall functionality and quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basically just a big iphone. Now i can watch and play my games better because the screen so big. My husband spoiled me for Christmas

    I would recommend this to a friend