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Customer Ratings & Reviews

$1,399.00

Customer reviews

Rating 4.8 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the 12.9-Inch iPad Pro's large screen size, ease of use, and performance. Many also appreciate its long battery life and light weight. While some find the price to be high, positive feedback outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 938 reviews
  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the details of this ipad, it was solid as a rock, the touch screen was so fast and the quality of the screen resolution was crystal clear. I will definitly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an Ipad, but have had an Iphone. I'm very impressed with the Ipad. I've downloaded my pictures to it and reviewed, deleted unwanted ones and made some small edits to what I kept. I just need to learn how to use it more effectively in other realms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12.9 Ipad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the smaller version of this iPad and loved it but just wanted one that was a little bigger. Thank you Best Buy for locating it for us!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New I-pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I-pad. Great quality, easy set and to transfer information from old ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Apple PC user...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with the Apple system for a PC & working out the differences, but have have used an iPhone for years & the Geek Squad recommended the iPad for that reason. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes iPad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro is great! Few things that should be better. The cord should be longer and the protection/keyboard sometimes doesn’t work but when you take it off from the case work well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet on the market it still has a problem with blooming in dark rooms but even with that issue it is still the best tablet on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a movie studio in your hands!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for creatives. As a film maker, excited to create content with this new iPad Pro especially now that Final Cut Pro is now available for this device. It is like having a movie studio in your hand! Telling stories is what we like to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device and great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device and you know what was even better? the premium service that only Best Buy stores have, a super pleasant environment with very polite people ready to serve you in the best way possible, quickly and efficiently note 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to purchase this product. The staff (Luis), was professional and courteous. Enjoyed conversing with him. My next purchase of a similar product will be with Best Buy. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPads are the only Apple products I have ever owned. I like that I can use the Notes app to set up links for my parents and my husband's father to be able to view videos and connect to Zoom easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPad user since the first gen iPads. I upgraded from the 1st gen pro and I am so happy that I did. I use this on a daily basis. I love that I can connect a keyboard and mouse to my device and use it similarly to a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPad. The last one I had, the speakers were so bad & hard to hear what I was watching. I LOVE this new iPad!! The picture is wonderful & the speakers are powerful. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be an open box it’s a really good device and works great. I can’t complain about this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most beautiful, practical, shiny, functional piece of electronics I've ever touched !

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Excellent products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, large screen, large storage capacity, lighting fast. Runs Netflix, Hulu, HBO MAX, Disney +, all streaming apps Flawlessly. Reason for 4 stars is a Best Buy issue not apple, sales should have advised me that I could have saved 400 dollars if I had waited 4 days, little disappointed in Best Buy I that regard. Long long time customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilitarian and aesthetically pleasing at the same time. Makes reaching for it and getting some work done a pleasantly motivating factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest iPad ever.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad pro is the best iPad you can get, it can’t be compared to noting else in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    New Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen. Some getting used to new features or changed access to features versus old Ipad

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    IPAD 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and nice price for the quality!

    I would recommend this to a friend
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