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Customer Ratings & Reviews

Your price for this item is $769.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.9 out of 5 stars with 2967 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the 12.9-Inch iPad Pro's large screen size and ease of use, highlighting its excellent battery life and strong performance. Positive feedback also mentions the high-quality camera. However, some customers find the device's weight and price to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,967 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I bought it for my daughter and she stays on it. Connects to iPhone scheduling is one feature she likes in one of the apps

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPad converted me.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best of both worlds. Light, thin, and POWERFUL! I'm a devoted Sammy... (Samsung) however I wanted to know what all the hubbub was about ipads... I get it and I recommend this above a laptop or tablet of any other kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a month now. I love it! I love the camera and the specs. It is about the size of the newer Mac books. So all you need to do is add a keyboard if you want but I love it. Quick and easy to throw in my purse and travel.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and great substitute for a laptop. Only downfall is that he is heavy but with a proper stand works well.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPad. I haven’t had a new computer or iPad in over 8 years. I have no complaints so far. I use it mostly as a professional musician and can read the music really well. It is a bit heavy, but I have it in a cover with a keyboard, so I’m fine with that.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved its really helpful for anything you want to on a phone but in a tablet. It’s like having a iPhone 13 Pro Max but just bigger and faster. Would recommend a bigger GB if you take lots of pictures and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was really hesitated for this iPad 12.9 because of the price. I was thinking if it really is worth it for me to get it as a personal device to carry around like a laptop with the magic keyboard. After doing my research about it, I decided to get it and what a surprise it was. It is extremely efficient, nice looking, and better than I expected, you really can’t convenience yourself about these type of devices until you really get your hands on it and wonder around it’s features according to how you will be utilizing them. If you are out there like I was; looking for a good solution alternative to a laptop but with the convenient and flexibility system wise and physically capabilities… This is it if you can afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Product Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPAD is great. The Apple store is across the mall from it and they wanted me to wait 35 minutes to buy their product. I walked into Best Buy and was met by an associate right a way. He got the IPAD and stylus for me and I was out of store in about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The ultimate IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, gigantic display! I find myself not wanting to use my iPhone at all when I’m home. Upgraded from an iPad Air 2, and there is a world of difference. 9.7 inches vs 12.9 may not seem like much, but you have to see the screen to believe it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Beautiful tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro is a beautiful tablet that has a very clear picture when watching movies, taking pictures, etc. It took a little bit to figure out why the battery was using so much power, hopefully it’s fixed!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth the Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far and away, the best iPad yet! The new screen is magnificent, the ways the black is truly black now, and not grayish. The new Face Time camera works great too, and follows me around if I am standing up and using it. I highly recommend the new 12.9 inch iPad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great and screen size is perfect for having around close when you want to catch a Netflix movie or series or browse the web. You don’t actually need a computer when you have the magic keyboard around. This thing is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Must have product for everyone !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, a must have product for everyone !!! I was really amazed with the picture and the sound quality. In the beginning the size feels very huge when compared with my old IPAD Air. But within few days, i got comfortable with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Pro 12.9” is everything I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am retiring soon and needed a device for my personal files. Love the iPad Pro 12.9”! Love the size of the screen and the size of the pop up key board. I subscribed to MS Office 365 Personal so now I have the MS Office tools I need, just like using a lap top!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact this is a multi-faceted device. I can add a keyboard and it feels like a PC. I can take the cover off and it feels like a light tablet. I like the larger screen so this fits my need perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    ipad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this thru Best Buy website and altho' it didn't arrive as on the promised date it did eventually come 2 days later. Bought this as an upgrade from the ipad air. The pro has a larger screen and better graphics. So far very pleased with it. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $799 and it was worth the money sold my ipad air 11 inch and this is night and day the display is great wnd never realized how much the 12.9 screen was as a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, I learn as I go and using this is easy. Camera is great.and I just started using it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great service. Great iPad Pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to purchase a new Logitech keyboard case for my iPad and decided to buy a new iPad Pro. The sales person was part of that reason as he was so professional and helpful. I love my iPad Pro. Bigger screen is huge selling point. Love this iPad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great 2 in 1 Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original ipad Pro. The larger size works great as i'm a big handwritten note taker. Pairing this with the keyboard allows me to not have to take my iPad and laptop on trips.

    I would recommend this to a friend